Is this a known bug? Homey app - session expired? Suspicious start screen?

When I open the Homey app on my Android phone (Google Pixel), this message is usually the first thing I see.

A colleague with the newer Homey has the same issue. Reinstalling the Homey app didn’t help.

The only thing that helps is closing the app and restarting it. This has been happening for a few weeks now, ever since the app was updated :frowning:.

App version 9.9.0

I don’t see any error messages in the screenshot. What happens when you click the Homey Pro from the list?

In that case, nothing happens. You have to close the app and restart it before anything responds. After that, the dashboard/device overview will reappear as normal.

When I click “More” in the app and then select Homey Pro under my name, this screen looks the same responds. So I assume a bug or regression here.

It doesn’t make any sense for this menu to appear when you open the app if you only have one Homey. The fact that it doesn’t respond suggests there’s a bug.

Yes, it should only show that on first start when you have multiple Homeys. You should report the issue to Athom:

I submitted it at the end of March and it was confirmed and ticket closed, but there hasn’t been a fix since then :(. That’s why I was hoping for more information.

I’d also be interested to know whether this affects several others as well. At least the people I recommended Homey to, and whom I asked about it, also experience this from time to time. For me, it has recently been happening almost daily.