First of all, welcome to the Homey Community!
To make sure you are aware of the forum rules, please read the Welcome to the forum! post here.
For support or issue resolution, first have a look at support.athom.com. If you are unable to find the answer to your question on support.athom.com you can send a support request to Athom via https://support.athom.com/hc/requests/new.
If you need help you can read more about how to submit a support request.
When filing a support request, make sure you add all necessary information so Athom can help you as quickly as possible.
