Nigel_Scott, has been suspended from the community forums for violation of our community guidelines. Specifically, they made a personal attack on another member in this thread.
We take these types of violations very seriously, as our community is built on mutual respect and constructive discussion. Personal attacks are not only hurtful to the individual targeted, but they also detract from the positive environment that we strive to maintain.
So, lets get this thread back on topic, which is tracking of the homey orders
Wouw Nigel that is quite a lot, but it was written that when we ordered that all clearing costs would be ours! Even the local distributors will cope with these fees, unfortunately it’s a real business of extra taxe income for non EU countries !
I got the same message and the package was delivered to a pick-up-point. I could track it in the Mina Paket appen and got a notification from it when it arrived. Not sure if they would have tried to deliver it home if they had the phone number or not.
My UK order for Homey Pro + Ethernet adapter is due for delivery on Monday and has a charge of £73.04. (~€83). Either I pay this in advance or the item is returned to Athom. I paid full store list price including VAT to Athom. UPS say Athom’s shipment documentation is incorrect however Athom should be able to refund this cost which is mostly VAT.
“We have already shipped individual orders, up until order no. #58300. This week we expect to ship orders between #58301 and #61981. Newer orders are expected to ship around the beginning of April. The remaining orders and orders placed today or later are expected at the end of April.”
I’m guessing there are a lot more people who ordered than those who have participated in this thread.
As for me, mine has been stuck on “departure to destination country” for almost a week now and I can’t understand why it would take this long when others have received theirs very soon after it was shipped.
Yup, they have. Just received a mail, with the following quote at the top
We know you are eagerly awaiting your Homey Pro! Our plan was to start shipping today, but we have a slight change of plans. Please bear with us through the following information.
