Just added two Heiman smoke detectors.
I tested one with real smoke, which worked fine.
But now the alarm mode remains on. (exclamation mark in homey dashboard).
Is there a way to reset the alarm?
Thanks,
Rolf
I donāt know these smoke detectors but for KAKU door open/close sensors there is an advanced device setting where you can set the time that the alarm should stay on.
The only advanced options are:
group 1
group 2
wake interval enabled
Interval 86400 seconds
secure
battery
device ID 22
manufacturer 608
Product type ID 32770
Product ID 4096
Firmware version
device class (basic)
device class (generic)
device class (specific)
I donāt see where to set the time?
The wakeup interval is set for 24 hours, but the alarm is from 5 days agoā¦
Hmm ok. That wake interval looks like it is not working correctly, or we misunderstand its purpose.
I think you should contact the developer of the Heiman smoke detector app. He/she may add the extra functionality to it.
Same problem hereā¦ 
Did you manage to solve the problem?
Same issue with gas sensor.
Only remediation seems remove device and app from homey.
Can you help us out, @eval?
Still no fixā¦
I added the device as a general Z-Wave device, while the Heiman app was installed.
Not the detectors work as should, alarms disappear after a few seconds.
Sonāt know if this has really helped, or if I was lucky, but still; is seems solved for meā¦
Hi Gents
Iām very sorry for my absence in this thread. The last few months has been a bit crazy and the whole corona situation not exactly helpingā¦ 
So I cannot promise an imminent fix, but I will address it as soon as possible! 
1 Like
Thanks, @eval
That would be great! 
welcome back āevalā
1 Like
Hier hetzelfde probleem.Set van 4 gekocht, 3 zijn ok, 1 blijft in de alarmmodus en piept om de 10 minuten. In Homey staat een uitroepteken op de tegel. Heeft iemand inmiddels een oplossing gevonden?
If you could please keep the conversation in English as much as possible, then more people will be able to participate and help you. If you would rather not or canāt communicate in English then please check out Non-English boards.
i have the same issue here with the sensor waiting for a solution
Iām facing the same issue. Any luck?
I arrived on this Thread while looking also for a solution with my Heiman smoke detectors (v2) remaining in alarm mode (after a tests)ā¦
As far as I am concerned, only 2 out of 3 detectors are remaining in that alarm mode ?!
First detector
Second detector
Third detector
No idea why/how the third one went out of the alarm modeā¦
Actually, one can see that the first one went āoffā two times before being stuck āonāā¦
I did wait a bit (2 days) before considering that the 2 first detectors were āstuckā (as the wake-up interval of these Z-Wave devices is 24 hours). But nothing changedā¦
I also tried to remove temporarily the battery, but it didnāt help.
Now, if I do a new test with one of the detectors being stuck, I donāt even get an event anymoreā¦
I finally did reset one of the two detectors being stuck, and after pairing again with Homey, alarm is going off immediately at the end of each testā¦
When I used OpenHab, there was a feature to āhealthā the connexion/state of the Z-Wave devicesā¦ Is there anything similar with Homey ? Or resetting the device is the only option ?
Thereās some Z-Wave tools in here
https://tools.developer.homey.app/tools/zwave
Also make sure you limit update interval times from āchattyā devices, like certain Aeotec sensors are/were. They can disrupt a good functioning mesh network.
1 Like
Great, Many thx Peter,
Very interesting !
Looking in that tool; I see that all the Heiman smoke detectors are āunreachableā.
One, named āSmoke Sensor Officeā, is even āofflineā.
I donāt get that, as this one is really close to my Homey Pro (same room)
I did press its test buttonā¦ and immediately, in Homey, its alarm turned on.
But really weird: it still appears to be āofflineā and āunreachableā.
And if I try to āHealā my Smoke Sensors, I get an error ārequest_timeoutā (And it does not help with sensors stuck with alarm turned on)
Anyone else with Heiman Smoke Detectors (in alarm or not), being reported as āofflineā and/or unreachable (but still reacting on a test) ?
Hi ValƩry, YW!
Iāve very limited Z-Wave knowledge, but I do know, for battery powered Z-Wave devices the āunreachableā status is perfectly normal.
This is because those devices are in sleep mode when inactive.
(Same goes for Zigbee battery powered devices).
So, when the the smoke sensor sends a signal to Homey, when its test button is pressed ā allās fine.
1 Like
