Fibaro Z-Wave all nodes gone

Questions & Help
1

For the past day, operating my Fibaro light switches and screen switches has been giving an “Unvalid Node ID: ” error message.

Already tried/checked:

  • Restart Fibaro app
  • Restart Homey
  • Fibaro devices are present and don’t display an exclamation mark
  • I can’t find any repair options for the devices.

The Homey developer tools indicate that all Z-Wave nodes have disappeared, with only the Homey node still visible. I have quite a few advanced flows using the devices. Because the switches are all built-in and a Z-Wave reinstall requires pressing the button on the Fibaro switch itself to enter pair mode, I’m trying to find alternative ways to restore the nodes to my Homey Pro 2023.

Any help is appreciated.

2

Maybe obvious, but did you try restoring a backup?
Of course this isn’t of any use if it’s a hardware issue, but this is still unknown…

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3

I restored the backup successfully. Now I have 1010 (token is expired) error with all Tuya devices, which is maybe not that surprising.

4

Do you use the ‘official’ Tuya app or the Tuya Cloud community app?

5

I use the Tuya Cloud app.

Because my Tuya devices stopped working after restoring the backup and restarting the app, I uninstalled the original app and reinstalled it. After configuring the app, a message appeared, when adding devices, that the app needed to be configured first (but I had already done that).

Further investigation revealed that the Tuya API license had expired over a year ago, but it had always worked until now. After renewing the API for six months, the Tuya devices became visible again, and everything started working again.

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