Error: Missing_root_zone at fresh install

Questions & Help
1

Doing a fresh install of a homey after a reset.

It does not show the “Home” zone and when trying to create a new zone I get the error: Missing_Root_zone.

any tips?

(A reboot and ptp are already done)

IMG_2847
IMG_2847480×640 14.4 KB

IMG_2848
IMG_28481668×2224 190 KB

2

Contact support?

1 Like
3

I am curious wehter this is in Homey (Pro) (Early 2016-2019), in Home Pro (Early 2023) or in Homey Pro mini and what the Firmware version was when you reset. (and maybe also the choices during initial setup.)

for the rest what @robertklep says … Nothing a community can do.

And maybe if you can reproduce that could be helpful for Athom developers.

4

Its a homey pro 2018.

Fresh reset and latest software installed before doing anything.

Funny thing:

After leaving it alone for a few hours: everything works fine now.

So I guess something was still installing in the background.

CASE CLOSED :smiley: