Can't add Shellys?

Hi!

Shelly is acting up a bit the last weeks.
When I add them to the Shelly app everything works and I can control them from there.
Update to the latest firmware of course.
I set a fixed IP on it as well, just because it’s on the IoT network.

Adding it to Homey though..
First 4-5 hrs it can’t find it at all when adding it as a WiFi device.
Then it shows up but I get sort of a timeout message after like 2-3 seconds.

An error occured when trying to add the device. This usually happens when the device is not on the latest firmware, a battery powered device is not kept awake during pairing or there are networking issues. See the instructions in the support topic on the community forum. Error message: Error: the request failed because the Shelly device did not respond to the request. The networking issues are sometimes solved by rebooting both Homey and the Shelly device. The request was made to ``http://192.168.3.208/rpc/Shelly.GetDeviceInfo

I can browse to the adress and get this

"name": null,
"id": "shelly1pmg4-xxxx123456yyyyy",
"mac": "xxxx123456yyyyy",
"slot": 1,
"model": "S4SW-001P16EU",
"gen": 4,
"fw_id": "20260311-095853/1.7.5-g9979d16",
"ver": "1.7.5",
"app": "S1PMG4",
"auth_en": false,
"auth_domain": null,
"matter": true,
"provision": "complete"
}

In this case is a 1PM Gen 4 but I’ve had similar things with Outdoor plugs, Shelly1, Gen 1 and 4.
So it’s not a battery issue.

The homey and the Shelly is on different vlans but I’ve got some 30 other shellys and they work
albeit some of them has taken some time to show up.

I’ve of course rebooted stuff as well.
Still happens..
Then if I wait another 2-3 days it all of a sudden works.. Or has so far.
This one is now 4 days old and I get the same message.

My feeling is that the adding timeout is super short but then again, it’s not much data to transfer so.

Any experience of this or suggestions?

TIA!

7 posts were merged into an existing topic: [APP] Shelly - Smart solutions for every home and office