Can't add Fibaro Motion Sensor FGMS-001

[BrunoDu45]

Hi,
This is my first use and I already have a problem

I can’t add my FGMS-001 in homey, why ? any ideas ?

A+

[Caseda]

[HOW TO] Reset your device before adding it to Homey

Reset your device before (re)adding it to Homey! When you want to (re)add a device to Homey it is important to reset the device to factory defaults before (re)adding it to Homey. Even when the device is new it is important to reset to factory defaults before adding it to Homey!. With KaKu devices it can be important with certain devices to clear the memory before adding them again. But resetting is also important for Zwave and Zigbee devices. Let’s take f.e. the Fibaro motion sensor FGMS-001. …

[PetervdK]

you didn’t insert the battery
you inserted an empty battery
you didn’t install the fibaro app
you selected the wrong device
you didn’t follow the instructions correctly
you didn’t follow the instructions at all
you didn’t reset the device prior to adding it to Homey
you are not close enough to Homey
your Homey is not switched on
Can think of numerous other reasons, but i think you get the point?
Some more usesful information would be very convenient to answer your question and solve your problem…

Sorry, forgot. Welcome to this community…