Just got my brand new homey pro and it says it cannot connect, failed to activate serial number is invalid…
Please file a ticket with homey.app/support
You’ve probably received a faulty unit.
That sucks, yes I have sent in a request in support. Thank you
Hi, did you get a response on this? How was it solved? I got the same thing with my Homey which i recieved yesterday.
Thanks.
Does it matter?
When you also have the ‘invalid serial number’ issue:
Big chance you get a replacement unit
