Hello
I just received my first homey pro. It is not activating. I can connect to wifi, the app finds it, but when it goes to register it, it says that it cannot be activated do to an invalid token. I tried to open a ticket but it says it will be 2-3 weeks before I get support.
Is there a way to get this activated and working faster?
Hey
Thank you for the quick response.
I actually thought about that; and connected to a t-mobile hotspot - with ample signal; and it still didn’t work. No firewall - or any special configuration
It acted like it was going to work; did a firmware upgrade and just sat there for over an hour
Would it just be quicker to order another one and send this back?