Broadlink RM Pro + orange light

Hi there guys and gals

First post here so I hope i am putting it in the right place

I have a Broadlink RM Pro+ (triangular one) which has decided to play silly buggers

When i plug it in the blue LED flashes once along with the orange LED then the blue one goes out and the orange one flashes for a minute or two and then goes out.

I can seem to find what the orange light signifies apart from learning remotes

The blue LED does not come on again at all even if left on for a while and even if i follow the factory reset procedure. (press and hold reset for 5 seconds)

I would be very appreciative if someone could let me know what i am doing wrong

Many thanks