Bridge, presence detection not working

Questions & Help
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1

Today my presence detection failed. It has been working quite well for a long time, but it did not change today when I got home.
Also, when I try to change it manually in mobile app and in een app, the change is not accepted and I get a timeout after 10.000ms message.

Is there something I can do or reset to fix this?

I’ve tried:

  • Restarting bridge
  • Restarting phone
  • Changing app settings for location (always and detailed)
  • Turning location off and on, checking location on maps

So far, no luck. I keep being away while I am and want to be at home…

1 Like
2

Use the search function to find several options.
See also the suggestions here below.

1 Like
3

After a while it was alright.
Still wondering about the 10.000 ms timeout message in Homey app when trying to change the presence manually.

4

And again I’m facing issues with presence detection. Turning off the automatic detection does not help, and I cannot set myself as being at home. It does not seem to be related to my app, my phone or my bridge.
It is annoying and all I can do is wait until this service fixes itself.

5

It still works pretty well here with Homey Cloud, so I’m guessing it’s phone (settings) related, or a flaky GPS signal?
I’m using a Samsung Galaxy S21 Android 14.

Yeah that would be perfect! Don’t know if it’s possible yet :wink: