Well, I’m just telling you what I’ve noticed so far.
Even after I deactivated the previous Shelly app, the new app couldn’t find a single device. This means that ‘all’ Shelly devices must first be removed from the old app before they can be used in the new one at all. Your company is clearly capable of building a new app, but has any of your clever minds considered the hassle you’re imposing on Shelly users – and in particular, how you’re penalising your most loyal users?
What about Generation 1 devices? Rubbish, or will you replace them with compatible ones? If the old app is eventually shut down, the Generation 1 and 2 devices are destined for the bin.
Until you get your act together, I won’t be buying any more Shelly devices in future, so I won’t need a new app either. It’s a shame, as I’ve used your products a lot and enjoyed them, but I’ll now be ordering from another manufacturer. Of course, I won’t be testing or reviewing any more Shellys on German forums in future.
I’m really angry!
