I have the same issue. Devices stop updating. Restarting the app doesn’t help, but logging in again (just click “login” in the settings) seems to work. I have to do this daily, at least, so it’s not a useful solution.
I’m guessing an auth token is expiring sooner than before, or the token refresh logic is broken.
Hopefully Verisure will make an official app. But I won’t hold my breath. 
Every customer survey they’ve sent I have written I hope they will officially support Homey.
HI Team,
i’m unable to get the app connected, does anyone else has the same experience lateley?
Kind regards, Kees
Does anyone know if the door lock below can work with this app?
