[APP][Pro] Synology Surveillance Station 2

Now I have, same issue.

@Most I have no idea if you should see a image tag there. I didn’t make this app and not using it, only mantaining.

I do think there should be a tag. Do you see any image when you go to the camera in homey?

I’ve now restarted the Homey again, for an another reason, and now it works.
So kind of unstable. @martijnpoppen, thanks!

1 Like

First, amazing app. Use it for many years now very happy user! Recently I added an extra camera to my synology. When trying to get this device added to Homey it gives the message: There is a problem with your fetch operation. Do you have a suggestion what I can do?

@Daan_Visser please send a diagnostic report

Hi trying to connect my surveillance station to homey but when trying to connect i keep getting time out

Not sure how to solve this :S

@WeWillSee did you try using https? It looks like your surveillance station expects you to use https

i have the same problem, with https i get “timeout, please make sure the settings are correct”

Try ‘http’ instead.

@Gerrit_Lammens use the same settings as you use for DSM. This is not a app issue but a configuration issue

sry for the late reply. didn’t get a notification of your reply :S yes i placed it on HTTP. tried both with HTTP it actually says it is expecting HTTPS. with HTTPS it is timing out

@WeWillSee are you using the same url as you use for DSM?

Not sure what you mean I’m using the your.synology.me that I configured on my synology if this is what you mean

@WeWillSee why not use a local address? If homey and Synology are in the same network

You mean via IP address? Or …

Ok this seemed to have worked. That I didn’t try this before :sweat_smile:

1 Like

I am actual just trying it out myself an run into the same issue. I have just send you a diag report: 3c512e3d-3496-43df-bd97-af99c927ae63
Hope it is easy to solve

@Robin_Schuurman
I see this: ‘http:" not supported. Expected “https:”’

Thanks Martijn,
Think Homey was still connected with http from a long time ago. The Synology device was still working, same for camera that was added via the surveilance station. But the second camera I recently tried to add failed. After reparing the Synology device with the https port it now works.
(bit of a long answer, but perhaps it will help other people with similar issues)

1 Like

Working with Homey and this app for a few days now. The initial setup was easy and it looked stable up to this morning. Now all camera’s show “Camera is unavailable.“. On Synology I see them still running fine.

What is did since then:

  • I restarted the homey
  • I reinstalled app and 1 camera

But the situation keeps coming back with the same message “Camera is unavailable.“ I think it is detecting motion though, as the blue dot is sometimes blinking and it also reports motion in the device.

Diag report: 67097036-1e1e-473b-b0ed-a0d8ed5aa179

UPDATE: seems to work now without understanding root cause :face_with_monocle:

1 Like