[APP][Pro] Sensibo - Air Conditioning and Quality

So far the flow is working perfectly when the locale is using centigrade for temperature. Maybe this is something to do with conversion to fahrenheit. I will need to figure out how to test this.

If this is a conversion problem, then it is a Homey issue and not an issue with the app itself, as the converstion is done automatically by Homey based on your locale.

Not sure the app itself is the right place for this functionality, but heat pump control via Sensibo is where I need this the most.

It is way too easy to turn on/off the heat pump by just touching the tile. I would like to disable it or go straight to the long press - popup.

Anyone with some idea on how to make this (not) happen?

That is unfortunatly the way Homey works, the default On/Off function for every device. This a common issue for many devices where you do not want to accidentally toggle the power,

The tile’s quick action can be completely disabled from the source code, but then it is disabled for everyone. Maybe something to contact Athom’s Support | Homey and suggest enhancement for the mobile apps?

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Thanks for the quick answer.

Message to support is sent.

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I can not find sensibo app in Homey app. Either iphone or PC

And you have installed it? See first post on this topic for more instructions.

Wow, got an answer from Athom support and it’s impressively useless.

Thank you for contacting Homey support!

It is indeed true that some devices can be controlled directly with one touch, and some device (with more options) will need to be controlled with a few more steps. This cannot always be controlled by Homey. If I’m correct, the heat pump is controlled through a Sensibo controller that can also control an air conditioner (next to the heat pump). My guess it that the developer chose to make the user experience this way because of this reason. I will pass on your feedback to the responsible team internally to see if changes can and need to be made.

Furthermore, I would like to kindly ask you to contact the community developer of the Sensibo app. He or she might be able to explain more about the integration and possibly implement your feedback, as he or she is the creator and manager of the integration. You can contact the developer through this link: Issues Ā· oh2th/com.sensibo Ā· GitHub

I trust this answers your question to your satisfaction, which is why I’m closing your ticket. If you have any questions, please don’t hesitate to contact us again.

Seems to me they didn’t understand the issue.

I can’t programmatically disable the UI Quick Action functionality since that is not available in the Homey SDK to do so.

I fully understand your problem and sometimes the quick action might be an issue that someone accidentally hits the wrong tile and the power is toggled for the device. To me this still sounds something that Athom should have available the option for a user to disable it for any device that has the tile’s UI quick action.

I got an answer for my answer to that mail and the misunderstanding was acknowledged and this is kinda promising:

I have taken the liberty to add your request to our internal list for feature requests.

And a new followup:

I will pass on the additional feedback from you and the Sensibo app to our development team. They mentioned that the developer might be able to add ā€œuiQuickActionā€: false, to the capability options of the device. This is only listed for custom capabilities, and I am not sure which capability the devices and developer us.

Yes, and adding that option would be a breaking change and I would have 7000 unhappy users who are using it.

Option is an option. To be able to opt into changing this behaviour in the settings is a good thing.

Both on ā€œOSā€ level and each app if you ask me.

And for heat pumps and ACs, this is plain bad mechanically. Which is why I want to change it. Too easy to turn the box on and off without meaning it.

Hi.

Just got a couple of Sensibo Air devices, cant seem to find the API-key to integrate them with Homey. Can someone point me in the right direction?

First of all, welcome to the Homey Community!

To make sure you are aware of the forum rules, please read the Welcome to the forum! post here.

Then for your question.

Did you read the first post in this topic? There are some instructions.

Hi.

Yes i’ve read the first post, the page it refers to only brings me to the Sensibo app with no clear path to the API-key.

It is right there.

Got it, might only be my phone but when i presses the link i was redirected to the phone app, also did the same when i entered it into Chrome. Had to start ab inkognito session in Chrome, log in to the web page and then create an API-key.

Hello,

I am trying to use this app and follow instructions, and every time I do and add a flow, it feels like Sensibo and Homey start to battle for control of the app, ending up with the device set at the coldest possible settings every time. The temperature is 61°F every time. Is the app working or not? I mean, it works, but it’s the wrong way.

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Maybe you can show your flow to get a more clear view of your problem?

THAT IS ALL THERE IS TO IT. I HAVE IT DISABLED BECAUSE IF I TURN THE THING ON, MY AC WILL GO TO 61F. I KNOW MY WAY AROUND HOMEY!

Could you do this:

  1. Restart the Sensibo app in Homey
  2. run the test flow to set target temperature
  3. go to • • • → Apps → Sensibo → Settings (:gear:) → Create Diagnostics Report and fill in your forum name and send it.

This should give me some information to see what is happening on the API.


Edit 11.5.2025: I think I have found the issue. I need to clarify a few things with Sensibo API guys on the impact.

Since Homey internally handles always temperatures in centigrade, but Sensibo uses centigrade or fahrenheit in their API based on user selection. They do luckily return C or F for temperature unit.

I have made a small change to detect that when getting the value from the device and have pushed that to the test version, if you could test that.