You did it!! Thank you this is so exciting 
I have added my vacuum .
I connected with token only, did not try with password and token but can if you need me?
11238e97-e914-46e1-9747-552680f983b3
No worries, if it works now for you I’m confident in it 
1 Like
Hi, I received this error when trying to log in. I’ve tried my password and token, and only my token, with the same result. This is on version 3.3.5.
Hey Jan,
Could you make me a diagnostics report?
Bedankt
Kenny
Yes, here is the diagnostics report: 62b014a4-fb23-46e6-a13d-2b1c12e4ab41
Your diagnostics report does not show anything of the login sequence. Can you resubmit a diagnostics report right after you got the authentication error?
Can it be that you have one robot working correctly? As I see things passing by of a robot in the diagnostics report.
Kind regards,
Hi,
I have now tried to log in, and I have also tried to repair the device. Both methods give the same error as before. Here is the log right after the attempt: a6031437-fb7d-4f53-b3f8-60576a3008d8
man. 29. des. 2025 kl. 08:20 skrev KM via Homey Community Forum <notifications@athom.discoursemail.com>:
Sadly the diagnostics reports still shows me nothing related to the login sequences. It is sometimes a pain that Homey doesn’t submit a longer timeframe … I have only the last 2 minutes of logs in your case it seems the failed login already dropped out.
Can you explain me more on what you are doing? Because I just tried with my account and it works as it should, similarly, it seems to work for other people right now as comfirmed above.
Some questions for you:
- What is the region that your Roborock Android/iOS app report?
- Did you use the “auto-detect” or manually select a region during pairing/repairing?
- As I see messages of a robot passing by, do you have at least one robot correct paired and working?
Thanks,
Big thanks to @KennyMoens for adding the Zeo washing machines. Finally I could create my washing machine dashboard widget
3.3.5 works! You’re a legend! I was able to run the vac from vacation! I’m the Homey app. Great work!
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Hi @KennyMoens, I’m getting back to you because I’ve been having a problem with my S7 Pro Ultra for a while now. Whenever a Flow app starts up, it freezes, so I always have to restart it. Could you help me with this? Thanks in advance!
And by the way, congratulations on the great app development, and especially on the considerable time you’ve invested!
If needed, here is a diagnostic report for when the application is blocked:
3835d3c2-8860-4c63-b727-a79047a0ef60
Hey @Antoine_Chaulieu ,
Did you submit that report today? I cannot seem to find it.
