[APP][Pro] Philips Air Purifiers & Humidifier app - Healthy air, always

Apps
264

I support this version AC3737/10 , don’t know your firmware version?
saw I don’t get a response back from your philips air. can you check your wifi network and ip adress.

265

Hello @Edwin_Biemond ,

Thanks for the quick reply! Wifi is an enterprise Cisco Meraki, no firewall rule set for these devices. The IP is reserved (so it wont change in the router) for the AC3737/10. Which firmware version should I check? The purifier’s firmware version from the Philips Air+ app?

Many thanks!

266

Hi there Edwin, was wondering if you can help looking into the weird error “CPU Warning Limit Reached” im getting the last few days.

Diagnostic report; b57ac9fc-00fe-4b32-a75e-a46c53fe65fa

I noticed this thanks to Flow Checker will note variables become unavailable at that point.
For now I am restarting the app after which all seems to work normally.

If I can do anything to debug feel free to let me know.

Edit: it happened again.
Sending a new diaganostic report to help debug;
4ca26695-17bb-486d-a927-16ab3a9594df

As always no rush but let me know if I can do anything.

EDIT2; PS: To chime in in regard to AC3737/10, as im a AC3737/10 user here as well, but it has been working great for … well since I first asked for support on it in the past through Edwin. In my case device firmware is 1.0.4 (which is the latest if im not mistaken), mine has a fixed ip from the router btw.

EDIT3: Got feedback and it was the IP not being reachable on my end. SO guessing Wifi is fluctuating a bit. Thanks for the headsup and will resolve this on my end for sure. Thanks again Edwin!

267

Hi,

I was wondering I have a AC3221/13 connected in the Homey App. I can see all values but I cannot turn it on or off or control other settings. Any Ideas?

268

did you install the test version of the app ?

269

No I did not. Did not find it. Normaly when adding /test after the app URL a test version will appear when available. But it seems not available. Can only get version 1.0.77

270

Currently there is no test version available:

image
image862×574 27.5 KB

1.0.77 seems to be the latest version.

271

Anyway it does not work under version 1.0.77

272

Hi Edwin,

There does not seem to be a test version and it is not working under version 1.0.77

273

I found the issue, made the changes locally but never pushed it . let me do it now

274

can you try Philips Air | Homey

275

Yes It seems to work, have not tested all features, but I can turn it on and off and change the speed.