Does air-to-Water systems turn up in the Panasonic “Comfort Cloud” app, or do you use a different mobile app?
No risk trying, I guess.
ISSUE: Panasonic have updated their terms and policies for using the web API/mobile app to control their devices.
SYMPTOM: the following message pops up in the Homey “Panasonic Comfort Cloud” APP log: “Terms and/or Policies have been updated” together with a stack trace and a “httpCode: 401” message.
SOLUTION: Please start the official “Comfort Cloud” mobile app and approve the updated terms and policies.
Thanks for this solution. Don’t forget to do this with the PCC account you use on your Homey. (in case that’s different from the account you normally use on your phone)
hey
You are welcome to test my new app. Since the one on Homey App store is not working. Waiting for approval by Athom but i think you could test it right away, !
Installed and it found my airconditioner and added it straight away! Absolutely no problem! Can’t wait to test it out! If this works you are a hero!
I am very happy about this new app!
Will test it right away!
awesome! Athom did not like that this app was similar to the one already on the app store so it may not get approved and certified. Even though the existing app has not been updated for 2 years..
This app wil auto-update against Panasonic and it also collects energy-usage which is displayed in the energy-tab of Homey. It also collects the outside-temperature which is kinda cool 
Perhaps all of us here should ask Athom to remind Athom that the previous app has been dead for several years and allow the new one to be approved?
2 years ago I asked why there was a broken app for Panasonic in the store and Athom said they should remove it if someone else come up with a new app!
The new app has arrived
Should we remove the previous “unofficial” version?
I have tried to explain to Athom that the current app has not been updated and should probably be removed. Lets wait and see
Hi
I’m curious on the background for writing yet an other Panasonic heat pump APP - when we in this community thread already have one that is working (GitHub - ugumba/homey-panasonic-comfort-cloud-alt · GitHub). Yes, it has to be installed via CLI, but that is (as you too have discovered ref other messages here) that it is considered a duplicate of the old and non-working Panasonic APP, and also because no one here (including the owner of the GitHUB repo) have had an interrest in all the effort required to publish an APP in the official APP store.
Is your APP written from scratch? Open-source?
- Jarl (current maintainer of the GitHUB repo since ugumba no longer has a Panasonic heat pump)
Hi Jarl.
Yes, my app is written completely from scratch — no code borrowed from existing apps.
The app is built with pure Node.js using only built-in modules (no external dependencies), implements the full Auth0 OAuth flow directly, and includes dynamic Panasonic app version fetching so it won’t break when Panasonic updates their app.
Features include full heat pump control (temperature, fan speed, swing, quiet/powerful/eco/dry modes), energy monitoring in the Homey Energy tab, and outdoor temperature reading.
I was annoyed when i found out that the very expensive Homey Pro 2026 i just bought and the even crazy more expensive HZ35 heat pump i also recently bought did not talk together because of a broken app. I probably should check the forum before i started but this way i can make changes and add functionality to my liking. I would not lose any sleep if it doesnt get published by Athom but it would be easier for a lot of people than installing via CLI perhaps? Not my intention to step on any toes here
Hi,
No toes hurt, mostly curious on how to proceed from here The motivation in this forum thread has just been to make an app that actually works and then we’ve added whatever functionality we’ve wanted - without having to wait for anyone else. Only exception is that we have a dependency on GitHub - marc2016/panasonic-comfort-cloud-client: Panasonic Comfort Cloud Client for node.js to control air conditioning systems over REST API. · GitHub for the Panasonic API code.
Seems like you have the basic/similar functionality as “our” APP. In addition we’ve recently added configurage status poll intervall and I have a patch to block transmit to the API unless new value (eg temp og mode) differs from current value. The purpose of this is to reduce the traffic on the Panasonic API since we’ve experenced throttling and account lock-out when posting to the API too often (I have 3 heat pumps on one of my Homeys / Panasonic account).
I’m an amateur Node.js developer (but former programmer by occupation), but others have also made nice contributions to the APP. Now copilot in VS also makes patching easy
Are you planning for open or closed source code?
I really see the benefits here! I guess if you guys would publish the app it would make implementation of new features more of a hassle. And since there already is a broken app on the store that Athom is gatekeeping than why bother right?
Block transmit unless new value is actually a genius idea! This was a concern of mine but in my current version it polls the API every 60 seconds. In the future this probably needs to change if it becomes a problem. I really have no plans 
, just a fun little project that kinda escalated. I do not see why this needs to be closed code? It’s nok like i am making any money on this.
We (at least I) don’t have any plans for publishing “our” APP due to the challenges and responsibility publishing implies (code quality needs improvement, support, stricter qualityprocess for new releases+++) - which is of cource a bit sad since CLI installation is more complex than a simple APP store installation. Thus we probably don’t help as many as we could have with controlling their Panasonic heat pumps via Homey. We also have no idea how many (beyond active contributors in this forum) that actually use the APP….
“Our” APP has configurabel poll intervall. I’m running my 3 pumps on 900sec poll interval. They are only controlled by Homey, and I don’t need to know the temp on a per-minute resolution.
I’m happy (as suggested by @Par_Ostberg) to start with a joint effort on getting the failing APP in the APP store (Panasonic Comfort Cloud | Homey) unpublished to avoid people getting frustrated. I don’t understand why Athom would be interrested in keeping an outdated & failing APP. If we then bother publishing any of “our” APPs can be a TBD until then. “Our” APP has some legacy code and installations, so proper code cleanup without breaking changes is a challenge 
I’m glad you made the app, making my life so much easier than any CLI
what a wonderful surprise 
thank you very much for this app, I really appreciate it. Hope it could replace the old one.
By the way, did you plan to do some improvements? I would suggest the Favorite timer, from the Panasonic Cloud App - it would be helpful to have it in a flow.
If a Donate button exists, please share 
m glad you found the app usefull! I am always open to suggestions. The favourite timer is an interesting one to implement with flow card! It was rejected by homey because of images so im working on new cleaner images before a new round of certification and release. I have not considered a donate-button 
@Johnny_Espesete , I love your work! I am thinking we should move chat about your new app to a new topic thread, to keep it separate from the Comfort Cloud Alt app, as they are separate and we don’t want to hijack @Jarl’s thread. By all means post a link to the new thread here so people can find it. Again, thanks everyone for the work done with the Panasonic AC - a lifesaver for me
