[APP][Pro] IQ Insights - Monitor individual Enphase microinverters to get the best out of your solar system

On my site I had 31 panels, 30 with a red exclamation mark in Homey and one panel deleted in Homey for testing purposes. This afternoon the 30 exclamation marks were gone. I had to “add a new device” twice and login twice before the last panel showed up after some extra waiting time. So may be you have to wait a while a little more between the steps when adding a new panel?

Updating to v1.1.4 this morning solved my issue right away. Thank you @Tim_Wilkinson

It’s working for me again too.

After entering the Enphase username and password, give the app a moment to search for all inverters. I went to the next step too quickly, which meant not a single inverter was selected.

All inverters are updated every minute.

Aaaah that was the trick! I completely dismissed this app due to not being able to find any inverters. Turns out, waiting like 10 seconds after authenticating did the trick.

Maybe a suggestion for the app maker(s) to change to text after signing in from No inverters found, to Searching or Waiting for connection or something like that.

Deleted en reinstalled the app and logged in while trying to add new devices, and waited as suggested some time, but got a timeout notice after 30000ms.

Currently not at home, but I might try to connect the gateway to my router instead of the modem (worked fine earlier and still connects the gateway via Enphase app though).

it is also working again on my side. After filling in the credentials it takes a while the load the content on the next page

Now I’m home again, I connected the gateway to the same switch and router as Homey is connected to. And I gave it a fixed IP. Switched the gateway of (due to a power outage) en turned it back on: no succes. Deleted the app, restarted Homey, installed the app. Still no succes. Everytime: timeout notice “30000ms”. Also tried it without a static ip for the envoy. Any thoughts?

Diagnostics: 3189a203-423a-433c-9b3d-55ff47dc25ff

Deleted the app. Installed it 24 h later, tried to at the micro inverters: succes!

thnx!

The app worked for me for over a week, until I started getting exclamation marks next to all inverters. Restarting the app doesn’t change anything, even not restarting the Homey device.
Deleting the entire app and reinstalling it results in not a single inverter being found anymore.

I’m experiencing the same now! Deleted the app again and wil install later.

Deleted the app several times, with a homey restart and installed it back 24h later. No succes.