[APP][Pro] Gree HVAC app

192.168.178.0/24 is the default IP range for Fritzbox routers. So probably not a guest network

Homey and ac are in same subnet, no client isolation.
It did work but I was so stupid to update firmware on the ac with the ewpe smart app (app still works)

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Hi Guys,

I tried to add four fan-coil gree devices, it was successful by typing in the local IP addresses, however devices are unavailable…

…any idea?

@aivus Sinclair S-THERM heat pump with an EWPE Smart Wi-Fi wired controller. Homey Gree 1.2.0 discovers the device at 192.168.22.57, but it remains unavailable and returns no temperature or device name. EWPE Smart works correctly. Diagnostic report: a6d7f957-4db0-467d-a69a-befdc918f9b9

Exactly same problem here. After updating Wi-Fi module to 2.12 in Gree Airy, devices became unavailable in Homey, but still works in Gree official app.

@Fred_Schaap @keke @ozi1024 please ensure you are on v1.2.1 and send diagnostic report.

@Fac3 Usually ACs should be discovered by default. By adding the ACs by IPs you are just forcing the app to create a device with hardcoded IP. It helps bypass issues with discovery, when the Homey and ACs are in different IP subnetworks, but in case app cannot communicate with AC it will not help.

Try also send diagnostic report, I’ll take a look. Mention you nickname or describe the problem in the message

2all. Avoid firmware updates of WiFi module

Diagnostic report: a6d7f957-4db0-467d-a69a-befdc918f9b9

WIFI module has last FW version V6.04

Report sent. dbbb0d1c-f5f5-4ed6-bf74-de9a48abbf08

Hi everyone,

I am experiencing the same issue with my Gree units and wanted to share my observations.

After updating to the official v2.12 (v2.12+) firmware, the connection to two of my Gree Smart One units completely dropped in Homey (showing offline/timeout status), while my third unit, which has not been updated, continues to work flawlessly and stably through Homey. (Also, a new feature appeared in the official Gree app on the updated units: the ability to turn the device beep sound on or off).

While researching online, I came across the following technical explanation that perfectly describes the issue:

The Gree firmware 2.12 (v2.12+) software update refreshes the operation of the air conditioners’ built-in Wi-Fi module. This version improves the security and stability of the cloud connection, but it closes the local UDP port (port 7000), causing smart home systems (like Home Assistant) to lose local connectivity with the air conditioner. The update has no effect on the mechanical cooling or heating performance of the AC.

Similar issues have been reported in other smart home communities (such as Home Assistant) following the latest Gree updates.

Does anyone have any ideas, or is there any workaround / alternative method expected from the developers to restore local communication or introduce cloud API support?

@aivus Thanks for response, report id is ea35e66a-fed2-4904-9a5b-9fbdab479fb4