[APP][Pro] Eufy Security

It matches.
Also, It has worked for like 6 months without any changes from my side.
A month ago it just stopped communicating with Homey.

@Henrik_Ekholm which app version are you on?

Version V4.7.71_1353

@Henrik_Ekholm eh i meant the Eufy app in Homey :sweat_smile:

Version 3.18.13

@Henrik_Ekholm can you trigger your sensor (by waving to it) and after that send a diagnostic report?

How to send a diagnostic report

Unfortunately not home atm, but I have activity from earlier today if it is ok?

@Henrik_Ekholm if you are on Homey Pro 2019 then yes. If you are on Homey Pro 2023 then no :stuck_out_tongue:

Homey Pro 2023 has a limited report.

I use 2019 Pro :slight_smile:

5fa9af83-73ac-402a-8c5d-51fda8f712fe

@Henrik_Ekholm think i found your issue :stuck_out_tongue:

According to the report:

Email address or password incorrect.

you can repair the device in Homey, that should solve most issues

Thanks. I’ll reset the password and try again!

1 Like

The battery of my S120 (Solar Wall Light) drains very fast (20+%) per day when the Eufy app for Homey is enabled. I had the Homey app disabled for two days, and the power drain was about 3%/day. And not significantly more/less motion detected.

Earlier you mentioned you saw in the diagnostics report a lot of unable to connect notifications. Any idea if those could be related and tips on how to resolve? I’ve already fixed the IP in my DHCP (FritzBox).

@molensky i think i forgot the power saving option. Will add that tonight

1 Like

@martijnpoppen

Any luck yet finding the cause why the arm state differs between Homey (Disarmed) and Eufy (Home)?

Thanks :slight_smile:

@Peter_Kalrsson no sorry, not my top priority at the moment :wink:

1 Like

@Peter_Kalrsson also… I forgot :see_no_evil:

It was about the Homebase right?

Edit: found the issue, will be part of next fix

New app update (:orange_square: TEST: 3.21.0):

Changelog:

NEW:
1: NEW: add MiniBase Chime (T8023)
2: NEW: Add Doorbell E340 (T8214)
3: NEW: Add preparation for Indoor Cam S350 (T8416) (hardware access required)
4: NEW: Add eufyCam E330 Professional (T8600)
5: NEW: Add eufyCam S340 Pan and Tilt (T8170)
6: NEW: Add support for device which can be stand-alone and connected to Homebases
7: NEW: Migrate app to HomeyCompose
8: NEW: add flowcards to new cameras
8: NEW: prepare for Homey Cloud

FIXES:
1: FIX: Repair not working for some devices
2: FIX: T81A0 - S120 (implement missing types)
3: FIX: Country code for EU
4: FIX: deprecate stream cards
5: FIX: remove persistent data in userdata
6: FIX: energy saving for battery devices
7: FIX: Security mode for Homebase




If you find any issues, send a report via the mobile homey app

More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)




You can install the test version by clicking the link above and press install

Don’t want to be part of this test version? Install the live version → Eufy Security App for Homey | Homey


1 Like

@molensky @Peter_Kalrsson FYI :point_up:

Added a homebase 3 and 2 pan and tilt 2k indoor cam. Made another account and sent an invitation to that account as ‘admin’ or residental what the app says. So added everything and somehow cant see the camera if i long-press it. If i restart the app or click the maintance it shows the latest motion event, but if more event happen the camera in homey wont refresh and i got only a yellow circle with a ! In it. I will add a picture too. I want to make flows, but for me the motion detection doesnt work in homey. All i can do is ON/OFF.