Hi All, long time reader first time poster.
Apologies for the long message…
I have a homey pro with various devices connected all working fine. I also have a eufy setup consisting of 8 x wall cams, 2x pan and tilt s350, 2 x2c, 1 xe340 doorbell, 1 x flood light cam, and 1 x homebase S3.
My question is this…has anyone had an issue whereby installing eufy on homey and connecting the devices causes the official eufy app to essentially stop working, as well as issues coming up on homey (eg hue lights controlled via detached shelly switches becoming unresponsive or laggy). I should add I have 4 eufy logins, one for homey, one on my phone, one on my wife’s phone, and one on a tablet. Eufy is also connected to Google home through the same logon I use on my phone.
The issue first occured maybe 2 months ago at which point I disabled eufy on homey, and then eventually deleted it. Subsequently all was fine, but I really missed eufy on homey. A few days ago I tried again, at first no issues with the official eufy app but also no cam updates via the eufy app on homey, so I deleted and resetup on homey. This time it worked on homey but crashed my official eufy app (eg can’t manually activate lights on wall light cams, can’t stream video, major delays in changing camera modes etc…),
I really just wanted to understand if anyone experienced similar and what they may have tried to fix it. In terms of wifi I am running a tp link mesh network and the homebase is connected via Ethernet.
I will of course in the future look to try and install eufy on homey again and do an error log, but I need to find a good time for this as I fear the issue will come back again and interfere with my lights (detached Shelly’s controlling hue bulbs) which my wife will really hate!