:uk: - Eufy Security Smart Home Simplified Add support for Eufy Cam/Doorbell in Homey. [image] Eufy Security | Homey Smart Home Simplified Useful links To-Do List :memo: Frequently Asked Questions :white_question_mark: Unsupported Devices :exclamation: Get…

@Marcus_Bitterling that’s correct. In that case please try to add the devices again and after that send a diagnostic report. Then it will show your try in the logs :slight_smile: send a report via the mobile homey app More - apps - Eufy Security - settings wheel right top - send diagnostic rep…

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@Marcus_Bitterling can you give the test version a try? Eufy Security App for Homey | Homey (green install button)

Should I deinstall the other one first?

@Marcus_Bitterling no just overwrite :slight_smile: it will fast forward the app to the new version

@Marcus_Bitterling you have the new E340 i see. So good that you’re in the test version as that just added last week. But you’re selecting the wrong camera. Make sure to select the dual doorbell ;). [image][image]

Thanks! Works now. One remark, battery shows 21% no charge indication and my doorbell is constantly powered.

Hi Justyn & Martijnpoppen, I have the same issues. I created a additional account on Eufy, I tried with the Shared home option ans also the Shared device settings. The Homebase is connected now on the main admin account, but for the doorbell, with the additional account, it is still giving me the …

@Rogier_Teijgeler which Doorbell?

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Marcus_Bitterling November 24, 2023, 2:37pm 4739

Same im afraid.

Diagnostic sent
303a5438-9908-499b-820f-b18fca52a285

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