Am I doing something wrong, since I can only see the “vacuum” option and not vacuum and mop anymore.
Since I want to only vacuum during a few days in the week and mop in-between those days
@Danny_Coolen please specify where you see this and what you expect where. Maybe provide screenshots?
Hi,
I had an “issue” that the X10 pro’s were initialising.
Reinstalled the app on the homey pro and everything was quickly solved.
When trying to re add the flow, I can only choose vacuuming, if I was correct there was also the option to vacuum and mop before this happend.
Kind regards
Danny
@Danny_Coolen please specify where you see this and what you expect where. Maybe provide screenshots?
Eerst kon ik kiezen uit stofzuigen en ook dweilen erbij. Dan had ik op ma/wo/vr stofzuigen/dweilen en di/do stofzuigen
@Danny_Coolen this is a english topic. please edit and translate your post.
Are there more people that has a red exclamation mark with the error:“device unavailable - Robovac is initializing… This may take a while!” I tried to restart the app and login back into the account. Then it is saying: “Searching for devices… This may take a while.” But it doesn’t work.
See log f36827fe-6dab-4a55-b72d-37cca748a517
Having the same problem, both Robovacs have a red exclamation mark and have an error saying the device is unavailable and initializing.
It is good to hear i’m not the only one. I think they changed something on there server that broke the smarthome connection. I contacted eufy and they gave me a answer of where i don’t know if they removed the support for smarthome, or if they think that this was never possible, from what we know it did work.
Already send a log to the developer. I hope he will find a solution.
Recieved Email:
Good day,
Thank you for your message and for letting us know about your confusion.
We would like to clarify the following:
The S1 Pro is currently unable to connect to Homey Pro. Officially supported smart connection options:
The S1 Pro only supports voice control via Amazon Alexa and Google Home Speaker.
For information about future plans to support Homey Pro with the S1 Pro, please check our official website for updates.
Thank you in advance for your understanding and patience.
If you have any questions or need further assistance, please feel free to contact us. We are committed to providing you with the necessary support and ensuring your device functions optimally.
Sincerely,
Zoey
@Pieter_Pessers saw your report
Not sure what change but have to figure that out
Will check
@Frank_Verschoor which robovacs?
Thank you, Martin. Appreciate it very much.
1 Like
@Pieter_Pessers Eufy patched their API. It’s now same as the new security (5-in1 app) API. Which I also didn’t manage to decrypt. At the moment it seems we’re quite stuck 
Ooooh, damn. That is awful to hear. Thanks for looking into it.
1 Like
@Pieter_Pessers More reason to figure it out as i need this too for Security 
Eufy X10 Pro Omni and the Eufy E28
1 Like
New app update (
LIVE: 2.4.3):
Changelog:
NEW
1. NoneFIXES
1. FIX: loginSee supported device list: [APP][Pro] Eufy Clean - #3 by martijnpoppen
If you find any issues, send a report via the mobile homey app
More - apps - Eufy Clean - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)
You can install the test version by clicking the link above and press install
Don’t want to be part of this test version? Install the live version → Eufy Clean | Homey
@Pieter_Pessers @Frank_Verschoor
See above. This is a temporal fix. For now it looks like everything works. In the meantime I’m trying to get the new API to work. Let’s hope this stays online for a while 
Hello Martijn.
Thank you for the update. Nice to see you are still on it.
Sadly it doesn’t work for the S1 pro.
308de748-8bb8-4801-98f7-449eccddeaef
@Pieter_Pessers you are not on the latest version of the app
