[APP][Pro&Cloud] Shelly

Hello everyone!

I try to answer with a “collective” topic.

For @Phuturist
I am the first to declare that I have little knowledge of how to use Homey Pro; if I were a “genius” I wouldn’t go to a technician who knows more than me…

Shelly products are amazing!
Thanks to Shelly he made almost the whole house domotic…

As a Shelly and Homey Pro user – I repeat as a user – I don’t care how things work; what matters to me – specifically, as a user and as a customer – is that Shelly and Athom communicate so that it is possible to create those Cards that make life easier for customers.

I can now commit, but I’m not – and I don’t have to – graduate in Electronic Engineering to create a Flow that should only require two Cards:

  • one to declare a Trigger;
  • and the other to detect and make available a simple Humidity or Temperature value.

Dear Phuturist, I also apologize for my somewhat “rough” answer; the problem is not my disability which has never prevented me from doing or being, the problem is understanding that your interlocutor does not want to do what would help me…

And here I stop.

For @Undertaker
Thanks for what you wrote!

I opened a new discussion: «Help to create 2 Flows to detect Humidity and Temperature of “Shelly H&T”».

Let’s hope so!

For @DirkG
I write English thanks to Google, but I was hoping I was clearer… :man_facepalming::joy:

Homey Pro will also detect temperature and humidity, but of the room where it is located (I assume…).

While instead the “Shelly H&T” detect those values based on where they are placed; so in different rooms.

So I’m trying to create 2 Flows that return, respectively, the value of Humidity and Temperature as already received by the Homey Pro; see:

The new topic is: «Help to create 2 Flows to detect Humidity and Temperature of “Shelly H&T”».

Thank you all!

It seems I forgot to implement a way to configure the beacon timeout. It’s now set as offline after 5 minutes of inactivity.

I will look into the flows not being triggered. As support for Shelly BLU devices was recently added and the Bluetooth stack of Homey itself sucks ass there could still be some things not working as expected.

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And did you enable beacon mode from the Shelly BLE Debug smartphone app?

I’ll add that to the documentation in the first post.

@Phuturist first of all thank you so much for the work an effort you are putting into the Shelly App.

Unfortunately I’am having issue with the App on Homey Pro (2023) with all the 3 latest versions (including 3.20.2). The App goes into ‘Crashed’ state. As per your feedback I contacted Athom but they state that the issue must be on the App side. They did however mention that you (as a developer) should be able to contact the Athom developers directly to sort out the issue.
Is that something you would mind doing?

If not could you share some details with me on what you believe should be fixed/changed by Athom - and I can try to communicate with them.

Thanks again for all your effort!

Br,
Pål André

Lovely Athom support. I’ll contact Athom and will tell them to stop re-directing users to me. Could you send me a crash report.

About the issue, it seems after a certain Homey firmware update the app started crashing for some users. When I told a developer at Athom about it I was told they where investigating it. Never heard back.

@Phuturist haha. Thanks for the help!
Here is the report ID:
3e019bf4-bd0a-42b6-a058-ead01c71fb5a

Please let me know if I can be of any assistance. I am happy to communicate with Athom support if this can be solved without you insight!

Thanks again.

I got this response from Athom.

I will take it up with the support team. This issue has been caused by a bug in the OTA updates. It has been fixed in rc.122 so it should not happen anymore to users who have upgraded to rc.123 at least. We will issue a new stable release today, so after that no user on the stable release channel should experience this anymore. We are very sorry for the inconvenience.

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@Phuturist that is awesome. Thank you so much. I just updated to 133 and issue is resolved!
So if anyone else are struggling with the same issue - please try and update Homey!

Thanks again for your help!

Hi,
I am a Homey Premium and Homey Cloud user.
I have no Homey Bridge or Homey Pro but use Homey Insights.
In Homey Insights I plot temperatures from my Shelly Uni and two Shelly Plus H&T.
This works great!

In Shelly android app I have named the three Shelly Uni temperatures and can see the names in the Shelly Cloud.
Also the Shelly Plus H&T have new names.

Unfortunately I cant see the temperature names in Homey.

Did I miss any settings or is there no support for transferring Shelly names into Homey?

Regards
Niklas

You can just rename the device in Homey to anything you want … :face_with_raised_eyebrow:

Hi,
I can rename the Shelly Uni unit in Homey but cant find a way to rename the three temperature channels. All Shelly Uni channels have the IP adress.

Capabilities of a device cant be renamed in Homey apps.

Dear Phuturist and Dear All,

I was studying my Homey Pro a bit when I noticed a rather worrying oddity; look at the picture:

I have 4 H&T shelly for Temperature and Humidity detection:

  • 02.01 - Sala H&T (in Shelly App 30,8ºC | in Homey Pro 26,12ºC)
  • 03.01 - Camera da letto H&T
  • 04.01 - Cameretta H&T
  • 05.01 - Bagno H&T

For the first (02.01) the Shelly App shows some values while Homey Pro shows others (perhaps not updated to date).
While the other 3 Shelly H&Ts look perfectly aligned.

Since Homey Pro does not detect any technical problems, what could be the reason for such a difference?

I noticed it because today it’s terribly hot and where I am it couldn’t have been only 26.12ºC…

Many thanks to all of you, see you soon!

Check the device in Homey to see when it was last updated. That should at least tell you how long communicatie between te device and Homey has been broken.

Next read the troubleshooting guide from the first post to restore the communication.

Another solution is to remove and re-pair the device. You would have to fix your flows afterwards though.

Dear Phuturist,

right now I’m alone at home and I can’t do what you recommend.

Before you answered me I tried to restart the Shelly App for Homey Pro, maybe I made a mistake…

Now 3 out of 4 Shelly H&T are offline in Homey Pro, but they work fine because I checked them from Shelly App.

I wait a bit… then tomorrow, if I don’t resolve it, I’ll write you again.

Many thanks, see you soon!

Battery operated wifi device are not awake constantly and only report their status periodically. After a restart it will take some time before the devices show their status in Homey.

Dear Phuturist,

all devices are powered via Micro USB cable.

They are back all online in Homey Pro.

I ask you for a curiosity related to something you wrote to me: in Homey Pro, where do I see the timeline of the H&T values updates?
If I understand correctly what you wrote to me…

Many thanks, see you soon!

Timeline can be seen under Insights. Last update can be seen by clicking the value under the device settings.

Dear Phuturist,

Thanks to you I found the data!

I did a check and found a big problem in my opinion…

This is the Shelly App Screenshot:

This is the screenshot of the Homey Pro App:

In the Shelly App the value is updated at 11:00 this morning (OK!), while in Homey Pro the value dates back to 19 hours ago.

How can such a difference be possible for a device – the Shelly H&T – that works well?

Last winter I managed the home automation of the heating with the Scenes in the Shelly App: everything OK!

This year I wanted to concentrate all the home automation “rules” in Homey Pro, but I’m starting to doubt the system…

There are two cases possibles (in my opinion):

  • or is a Homey Pro problem;
  • or is a problem by the Shelly App for Homey Pro.

Dear Phuturist, what do you think?

Do I need to include something in Homey Pro – a Flow for example – that “calls/interrogates” the Shelly H&T?
If so, can you give me a very step by step example of what I should do?

Many thanks, see you soon!