This app is used to control SwitchBot devices. It supports both BLE and the hub methods for Curtains, Bots and the temperature / Humidity modules. If you are interested in purchasing SwitchBot products and would like to support me then use the following link to their store as I will get 10% commis…

At the moment, nothing seems to be working in the Switchbot app. Have you tried adding a new device? [Screenshot_20260115-173418_Homey]

I have just tried adding devices and I can’t replicate the issue. Was it a particular device?

It happens with all devices that are to be added via the hub (Hub 3). When adding via BLE, it works. I just wanted to register the presence detector and noticed it. Unfortunately, restarting the Switchbot Hub and Homey (early 26) did not help. However, I will try again with early 23 and get back …

Strange as I’m using my Homey 2026. I have both my presence sensors including in Homey, so I get no new devices. I have more arriving tomorrow so I will try again then.

Incidentally, I have the same problem in the web app. [Screenshot_20260115-220544_Chrome] I tested it again with an Android mobile phone, an Android tablet and a Win 11 computer. The same problem occurred everywhere. As soon as I try to register a device via the hub, this screen appears. Edit: …

[image] Adrian_Rockall: Unfortunately, the cloud API doesn’t provide any useful information and the BLE is encrypted, so I can’t add any support for it. I have been asking for better integration on the keypad for a long time, but it fails on deaf ears Thanks for the response Adrian. Same thi…

The Lock provides feedback for the Lock state, but it makes no difference to the keypad.

Hi! I’m still having the same issue - no updates from switchbot hub and outdoor thermometer as well as presence sensor. :frowning: Screenshots show updates in days. [IMG_1609] [IMG_1612] [IMG_1611] [IMG_1610]

Range problem? Are you using a Switchbot Hub?

Yes I do, screenshots above are from the HUB 2. Only restart of the Switchbot.app in Homey or Homey itself updates the data for once and then it stucks. I described my issue in earlier post like 2 weeks ago.

[APP][Cloud & Pro] SwitchBot (Release 2.0.57, Test 2.0.60)

Apps

Glenn_Dijkstra January 16, 2026, 6:55pm 2006

Thanks for the response Adrian. Same thing when the full set is added? Switchbot ultra with vision keypad? No information provided?

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[APP][Cloud & Pro] SwitchBot (Release 2.0.57, Test 2.0.60)

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