OK, I have found the issue. At some point the device type must have changed as I was only looking for “Climate Panel” and I have added it to my Homey several time like that. I just tried again and it also failed for me, so I looked closer and then noticed it is now “Home Climate Panel". I have also noticed that for the webhook it is still reporting just “Climate Panel”, so it seems they haven’t changed it everywhere.
So I will publish an update soon.
It is probably due to Homeys poor BLE performance. If you open the app settings and open the Log page, then set the Level to Basic, you should see message come in from the BLE polling:
I suspect the reception is not good enough to receive all the Service data and / or Manufacture data which is were the information comes from.
You could also try looking at Homey Developer Tools and find the device in there to see if the relevant sections are present.
If you want to send the Log I will take a look and point the relevant bits out.
