It fails immediately
Could you send the Information Log from the app settings page.
Done. 
Hello,
since a fews days the apps is not working anymore. When I go to the information log I have those messages coming regularly:
{
ātimeā: ā2025-07-17T07:23:00.690Zā,
āelapsedā: 16.126,
āsourceā: āLogin OAuthā,
ādataā: āFar Too many OAuth login attempts (blocked for 15 minutes)ā
},
{
ātimeā: ā2025-07-17T07:23:00.704Zā,
āelapsedā: 0.014,
āsourceā: āinitSyncā,
ādataā: āFar Too many simple login attempts (blocked for 15 minutes)ā
}
I donāt know if it is due to the fact that my Homey has upgraded to version 12.5.0 11 days ago.
Thanks for your help.
Vincent.
Try disabling the app for an hour or so to see if that clears the issue.
Itās probably worth clearing the log first, then you get a fresh one when you enable the app again.
If it still fails, send the log and let me know the id it gives you.
1 Like
Hello @Adrian_Rockall ,
I have reenable the app after 3hours disable.
It doesnāt work again.
I have send you the log with ID: 561923409.
I have a Code 400 error at the begining.
Thanks for your help
Error code 400 means the server didnāt like the request and thatās followed by error 401 which means unauthorised.
It could just be the Somfy server is having a problem or for some reason the login credentials are invalid. I presume you havenāt changed your password recently?
Hello, no I havenāt.
Maybe I can try to change them ?
what do you think ?
Hi @Adrian_Rockall
Need your expertise again. I included 3 Velux roof roller shutter using the āVelux Rollladen (io)ā. Although they have a silent mode, I canĖt activate it in homey. When I try to activate the mode, the app throws the error āMissing Capability Listener: quite_modeā. Any idea what I can do?
Hi Adrian,
Does the same apply to me as to Vincent?
Thanks in advance.
At the time I need to do that:
Whatās the safest way to disable the app while keeping all existing references intact? Iāve got quite a few flows depending on it.
Hello @Adrian_Rockall , Hello @Dowie ,
I have applied the following and now itās working again.
- I have change my password for Tahoma
- Login again on the Tahoma Apps
- Make sure everything is working find
- Request an another Token
- Change the credentials and token on the Homey Tahoma apps.
Everything is back to normal. I havenāt lost my devices in Homey.
hope this could help.
1 Like
Can you send the Device Log from the App settings page so I can see whatās reported.
You can disable the app in the Apps section of Homey.
Oh thnx ill try
Hello @Adrian_Rockall,
i want my sunscreen to close when i lose internet connection to the Homey pro 2023, but i looks like local controls are not working even though the information log says its local connected:
"time": "2025-07-23T17:20:10.369Z",
"elapsed": 3.024,
"source": "Local syncLoop",
"data": "Logged in = true, Local = true, Old Sync State = false, Next cloud sync in 12s"
am i doing something wrong? should the local key stay blank in the login screen or not? if not where can i find the local key?
thank you
If you mean the one in the app settings page, then that is only required for the USA as their server update broke the login API. For everywhere else, the tokens are obtained via OAUTH using your username and password.
If you look at the Local Tokens tab that should list the local tokens that have been obtained.
Although Homey then connects to you box locally, Iām not sure what the box does if it has not internet connection. I have always assumed it should work.
ok thats weird then, i guess i will have to buy a switchbot and stick it onto the original remote thats lying somewhere for when the internet goed out 
Hi Adrian,
Is there a way to control some Somfy compatible equipment via a second Tahoma box using your app? I have a remote building on the same LAN as the main one but a bit too far for the Tahoma box signal. So, the idea is to install a second one over there.
Thanks for your insight
Sorry, the app only supports one account and one box.
Thank you anyway Adrian. I need to find another solution.
