Excellent !
Working 
Thanks a lot
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Hi.
Not directly homey related, but I just got my Tahoma Switch, and have added my outdoor screens. I have two of them. Only difference between them is size. My problem is that they are added as two different product types in my Somfy account.
One seems to be correctly added as an outdoor screen, but the other one seems to be added as an awning. See screenshot:
I can get them both into Homey, but Homey also treats them like two different products, so they do have slightly different options when it comes to flow creation, so itās a bit annoying when they are actually the same product.
Iām new to the Somfy world. Does anyone have experience with this?
Somfy make various motors and controllers that blind manufacturers incorporate into their products. The blind manufacturers will choose motors based on their specification such as power and size, not on the controller interface. So, although a motor was initially designed by Somfy for one job, the blind manufacturers will use it for another.
The Homey app will use the interface parameter called controllableName to identify the motors and their capabilities. The interface should be very similar between devices provided the motors support the features.
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Ah, I see. So they have probably chosen a more powerful engine for my larger screen.
Guess I have to live with it then. Luckily more of an annoyance then anything else. At least now I know the reason for it and that will give me some peace of mind.
Thank you for your quick response.
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Hello,
I downloaded this application to run my gates from Somfy. Do I need tahoma och connexoon box or can i run directly from Homey? When i try to configure this app I cant loginā¦ I created a Somfyaccount, but i only get error messages.
Error 410 or,
Far too many login attempts, blocked for 15 minutes- even if i only try once.
Hope someone can help me out hereā¦
Yes, this app needs one of the Somfy hubs, either Tahoma, Connexoon or the Connectivity kit.
If you search Google for the error code it shows:
The HyperText Transfer Protocol (HTTP) 410 Gone client error response code indicates that access to the target resource is no longer available at the origin server and that this condition is likely to be permanent.
So I guess that means the account doesnāt support the requests to connect to the hub.
Thank you for information!
@Adrian_Rockall hey, Iāve been using the app without problems in combination with the new Tahoma Switch, unfortunately until last Tuesday? Now I canāt connect to my devices anymore, because the login portal gives me a 401 error. Iāve tried waiting for a day or more, but I still got the error. Iām using Homey bridge.
Another user has reported the same problem via GitHub, but he has Connexoon. He says he canāt log into the Somfy web app either, so Iām wondering if Somfy have an issue.
Could you try the Somfy web app and if you have the same problem, contact Somfy support?
I have had intermittent issues with the Somfy web app, but my Homey connection his been OK so far.
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Thanks. The Somfy web app is giving me the same error yes. I did suspect it to be a problem at Somfy/Tahoma, so they are investigating it at the moment. In the meantime I thought to check here as well. The support at Somfy isnāt great, I think itās because of different systems per region, I hope the question will reach someone with privileges in multiple regions.
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Wonder if anyone can help
I accidently hit the sign out button in the app configuration page (where I was grabbing my password) and now I donāt seem to be able to sign in again
I know my login details are correct as I was copying the password that was stored when I accidentally hit the button!
I got a 401 the first time, then a too many attempts
Waited until the too many attempts timer ran down and then tried again and got another 401
In the logs I also see a 400ā¦
I presume this would typically be caused by an incorrect password but I know itās right as I only just copied it!!
Any ideas what might cause this?
Which version of the app are you using?
Could you try using the repair option on one of the devices to see if that works.
V3.0.35
Didnāt know the repair but was there, but just tried it, and same 401 error
Could you try with the test version of the app (Somfy TaHoma & Connexoon | Homey). That has a big rewrite of the login code, which I hope is more reliable.
If that still has an issue, then go to Homey Developer Tools, select the Somfy Tahoma app, click on the Information tab and then the Send Log button.
Just given it a go and same issue. I sent log from the app page, but Iām actually wondering if this is a Somfy issue.
Iām signed into their app as well, but if I try on the website the credentials donāt work eitherā¦ Wondering if they have a login issue?
(Edit, I massively appreciate this is starting to sound like Iāve just forgotten my password, but given I copied it out of the app and it matches what I have stored in lastpass Iām 99% certain the password is correct!!)
If itās failing on their website then I would expect they are having an issue.
You could try disabling the app for about 30 minutes and then try again just in case the account has a temporary locked. Repeat attempts just extend the lockout period.
Will do
Iāve also emailed Somfy to establish if something going on on their side
My last resort is a password reset but if theyāre having issues I donāt want to end up without access to any way of controlling my blinds/ windows!
The blinds are working again with the Homey app and website. I uninstalled the app and then reinstalled and connected. The Somfy website interface still throws an error. (But has never worked for me anyway)
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So, I believe there is definitely something odd going on with Somfy
I heard back from their support asking me to reset my password (as expected)
But before I did I decided to try and log in again to their website - lo and behold it workedā¦ so now I know that i am not mad and my stored credentials ARE still correct
However, I cannot log in with the homey app still 
Strange, as the app uses the same login as the website. Have you tried the test version, as that also uses the official login method for local access.
Do you have a Tahoma box?
