Hi - I’ve had this issue as well but today with some help from Brad at Aeotec support, have found a workaround. It’s based on an old fix posted a while back from @TedTolboom.
Use the updated CLI method found here:
Then I downloaded this app and installed it using the CLI method above:
Once installed, you will have two “AEOTEC” apps on your homey app. I removed the garage controller from the original Homey AEOTEC app, and then re-added it on the “kentaclub” app via the CLI method.
Finally I have a garage door that knows if it’s open or not and working fine on Barrier CC! I have a remote button, which I tested with the garage reporting correctly as it should have in the first time.
Does require a little bit of terminal work on a Mac, but not too tricky, even for a first timer like me.
AEOTEC - unsure why you can’t get this right on your app.