Aeotec Garage Controller issue

[supersonic]

I have installed Aeotec Garage Controller. But I can’t get it to work properly. I have added it to my Homey Pro successfully, paired the tilt sensor and calibrated the unit. But - when I choose “Barrier operator CC” for “Command Send when state changed”, the sensor is working fine and showing correct status, even when I manually open/close with old remote. It also opens the door fine, but when closing it only closes the door about 10 cm and suddenly stops. If I choose “Hail CC” it closes fine, but then the sensor is not updating, so it shows the wrong status. What can I do?

Another issue (might be related) is that sometimes when i click close or open, nothing happens, and the status isn’t updating. So I can’t really trust the device, I never know if it does what I want it to, or if it gives me the correct status of the garage door.

Anyone with similar experience?

[Tangodelta]

signal repeater?

[supersonic]

Do you think it’s related to signal strength? When I e.g. update settings, it happens immidiately without any timeouts. Can of course try to move Homey out in the garage to confirn this

[Caseda]

Homey will always send the same command to the device, no matter what you select in the advanced settings, what you choose in the advanced settings with that setting, is purely what the device itself sends back to Homey, that is why the status doesn’t update with Hail, as Homey doesn’t listen for those commands.

[peltsi51]

Hi

I had the similar issues and fought with the problem several hours. I also thought that there was a range issue, but I have zwave repeater at the same space so its not because of range. The outcome of this was following:

1. The status change command should be “Barrier operator CC”. That way the door status is correct
2. I noticed that the commands for the door control is flipped in some point. When I send the “Lock” command the garage door will open and “Unlock” command will close the door. Don’t ask why it is this way, haven’t got the energy to solve this yet, but the door operates correct this way.

[supersonic]

Thanks for the reprise. I have done some testing. It’s not related to lack of signal, as it worked the same way with the Homey located in the garage.

With “Barrier operator CC” the tilt sensor is now showing correct status. I also use “1” for “Group 1” and “Group 2”. The challenge is that when I try to close the gate using Homey, it only moves about 1 sec then stops. An observation: if I change Group 1 and 2, to another value, the actually closes properly. But, then the tilt sensor doesn’t work… Hmm… Any ideas?

[Osorkon]

@supersonic

but when closing it only closes the door about 10 cm and suddenly stops.

I can confirm this issue!

here the z-wave log

[2020-02-08T11:31:50.719Z] Node[73]: [COMMAND_CLASS_BARRIER_OPERATOR] [BARRIER_OPERATOR_SET] {"type":"Buffer","data":[255]}
[2020-02-08T11:31:50.719Z] Node[73]: sendData to COMMAND_CLASS_BARRIER_OPERATOR, params 0x01ff
[2020-02-08T11:31:50.720Z] Node[73]: [COMMAND_CLASS_SECURITY] [SECURITY_NONCE_GET] {"type":"Buffer","data":[]}
[2020-02-08T11:31:50.720Z] Node[73]: sendData to COMMAND_CLASS_SECURITY, params 0x40
[2020-02-08T11:31:50.964Z] Node[73]: Received application command for COMMAND_CLASS_SECURITY, data: 0x804bc8f93ba76b66c1
[2020-02-08T11:31:50.964Z] Node[73]: [COMMAND_CLASS_SECURITY] {"Nonce byte":{"type":"Buffer","data":[75,200,249,59,167,107,102,193]}}
[2020-02-08T11:31:50.966Z] Node[73]: [COMMAND_CLASS_SECURITY] [SECURITY_MESSAGE_ENCAPSULATION] {"type":"Buffer","data":[26,97,61,104,227,154,209,179,125,132,53,223,75,163,93,134,119,202,26,4,176]}
[2020-02-08T11:31:50.966Z] Node[73]: sendData to COMMAND_CLASS_SECURITY, params 0x811a613d68e39ad1b37d8435df4ba35d8677ca1a04b0
[2020-02-08T11:31:51.380Z] Node[73]: [COMMAND_CLASS_BARRIER_OPERATOR] [BARRIER_OPERATOR_SET] {"type":"Buffer","data":[255]}
[2020-02-08T11:31:51.380Z] Node[73]: sendData to COMMAND_CLASS_BARRIER_OPERATOR, params 0x01ff
[2020-02-08T11:31:51.380Z] Node[73]: [COMMAND_CLASS_SECURITY] [SECURITY_NONCE_GET] {"type":"Buffer","data":[]}
[2020-02-08T11:31:51.381Z] Node[73]: sendData to COMMAND_CLASS_SECURITY, params 0x40
[2020-02-08T11:31:51.604Z] Node[73]: Received application command for COMMAND_CLASS_SECURITY, data: 0x80c81e815195e783cc
[2020-02-08T11:31:51.604Z] Node[73]: [COMMAND_CLASS_SECURITY] {"Nonce byte":{"type":"Buffer","data":[200,30,129,81,149,231,131,204]}}
[2020-02-08T11:31:51.606Z] Node[73]: [COMMAND_CLASS_SECURITY] [SECURITY_MESSAGE_ENCAPSULATION] {"type":"Buffer","data":[94,64,150,66,146,52,123,23,172,161,191,96,200,222,19,69,94,127,31,33,170]}
[2020-02-08T11:31:51.606Z] Node[73]: sendData to COMMAND_CLASS_SECURITY, params 0x815e40964292347b17aca1bf60c8de13455e7f1f21aa
[2020-02-08T11:32:08.999Z] Node[73]: Received application command for COMMAND_CLASS_SECURITY, data: 0x40
[2020-02-08T11:32:09.000Z] Node[73]: [COMMAND_CLASS_SECURITY] {}
[2020-02-08T11:32:09.000Z] Node[73]: [COMMAND_CLASS_SECURITY] [SECURITY_NONCE_REPORT] {"type":"Buffer","data":[83,109,74,130,148,177,8,20]}
[2020-02-08T11:32:09.001Z] Node[73]: sendData to COMMAND_CLASS_SECURITY, params 0x80536d4a8294b10814
[2020-02-08T11:32:10.536Z] Node[73]: Received application command for COMMAND_CLASS_SECURITY, data: 0x8168fe6432f02f83d5da0abbc35380c7b6ccd09e21ea
[2020-02-08T11:32:10.538Z] Node[73]: [COMMAND_CLASS_SECURITY] {"Initialization Vector byte":{"type":"Buffer","data":[104,254,100,50,240,47,131,213]},"Properties1 (Raw)":{"type":"Buffer","data":[218]},"Properties1":{"Sequence Counter":10,"Sequenced":true,"Second Frame":false},"Command byte":{"type":"Buffer","data":[10,187,195]},"Receivers nonce Identifier (Raw)":{"type":"Buffer","data":[83]},"Receivers nonce Identifier":83,"Message Authentication Code byte":{"type":"Buffer","data":[128,199,182,204,208,158,33,234]}}
[2020-02-08T11:32:10.589Z] Node[73]: Decapsulated frame from COMMAND_CLASS_SECURITY to COMMAND_CLASS_BARRIER_OPERATOR, data 0x03ff
[2020-02-08T11:32:10.590Z] Node[73]: [COMMAND_CLASS_BARRIER_OPERATOR] {"State (Raw)":{"type":"Buffer","data":[255]},"State":"Open"}
[2020-02-08T11:32:25.959Z] Node[73]: [COMMAND_CLASS_BARRIER_OPERATOR] [BARRIER_OPERATOR_SET] {"type":"Buffer","data":[0]}
[2020-02-08T11:32:25.959Z] Node[73]: sendData to COMMAND_CLASS_BARRIER_OPERATOR, params 0x0100
[2020-02-08T11:32:25.960Z] Node[73]: [COMMAND_CLASS_SECURITY] [SECURITY_NONCE_GET] {"type":"Buffer","data":[]}
[2020-02-08T11:32:25.960Z] Node[73]: sendData to COMMAND_CLASS_SECURITY, params 0x40
[2020-02-08T11:32:26.308Z] Node[73]: Received application command for COMMAND_CLASS_SECURITY, data: 0x80c3b26e8ed8a74a56
[2020-02-08T11:32:26.308Z] Node[73]: [COMMAND_CLASS_SECURITY] {"Nonce byte":{"type":"Buffer","data":[195,178,110,142,216,167,74,86]}}
[2020-02-08T11:32:26.310Z] Node[73]: [COMMAND_CLASS_SECURITY] [SECURITY_MESSAGE_ENCAPSULATION] {"type":"Buffer","data":[58,43,213,227,226,147,232,138,10,214,126,242,195,253,163,35,76,154,138,205,33]}
[2020-02-08T11:32:26.310Z] Node[73]: sendData to COMMAND_CLASS_SECURITY, params 0x813a2bd5e3e293e88a0ad67ef2c3fda3234c9a8acd21
[2020-02-08T11:32:26.709Z] Node[73]: [COMMAND_CLASS_BARRIER_OPERATOR] [BARRIER_OPERATOR_SET] {"type":"Buffer","data":[0]}
[2020-02-08T11:32:26.709Z] Node[73]: sendData to COMMAND_CLASS_BARRIER_OPERATOR, params 0x0100
[2020-02-08T11:32:26.709Z] Node[73]: [COMMAND_CLASS_SECURITY] [SECURITY_NONCE_GET] {"type":"Buffer","data":[]}
[2020-02-08T11:32:26.709Z] Node[73]: sendData to COMMAND_CLASS_SECURITY, params 0x40
[2020-02-08T11:32:26.934Z] Node[73]: Received application command for COMMAND_CLASS_SECURITY, data: 0x8092ee0f56b5c20319
[2020-02-08T11:32:26.934Z] Node[73]: [COMMAND_CLASS_SECURITY] {"Nonce byte":{"type":"Buffer","data":[146,238,15,86,181,194,3,25]}}
[2020-02-08T11:32:26.936Z] Node[73]: [COMMAND_CLASS_SECURITY] [SECURITY_MESSAGE_ENCAPSULATION] {"type":"Buffer","data":[32,68,110,194,33,95,44,144,3,231,190,34,146,40,52,131,74,14,179,83,132]}
[2020-02-08T11:32:26.936Z] Node[73]: sendData to COMMAND_CLASS_SECURITY, params 0x8120446ec2215f2c9003e7be22922834834a0eb35384
[2020-02-08T11:32:27.230Z] Node[73]: Received application command for COMMAND_CLASS_SECURITY, data: 0x40
[2020-02-08T11:32:27.230Z] Node[73]: [COMMAND_CLASS_SECURITY] {}
[2020-02-08T11:32:27.230Z] Node[73]: [COMMAND_CLASS_SECURITY] [SECURITY_NONCE_REPORT] {"type":"Buffer","data":[85,108,221,11,107,161,84,215]}
[2020-02-08T11:32:27.231Z] Node[73]: sendData to COMMAND_CLASS_SECURITY, params 0x80556cdd0b6ba154d7
[2020-02-08T11:32:27.422Z] Node[73]: Received application command for COMMAND_CLASS_SECURITY, data: 0x40
[2020-02-08T11:32:27.422Z] Node[73]: [COMMAND_CLASS_SECURITY] {}
[2020-02-08T11:32:27.423Z] Node[73]: [COMMAND_CLASS_SECURITY] [SECURITY_NONCE_REPORT] {"type":"Buffer","data":[86,130,120,132,60,213,116,7]}
[2020-02-08T11:32:27.423Z] Node[73]: sendData to COMMAND_CLASS_SECURITY, params 0x80568278843cd57407
[2020-02-08T11:32:27.667Z] Node[73]: Received application command for COMMAND_CLASS_SECURITY, data: 0x40
[2020-02-08T11:32:27.668Z] Node[73]: [COMMAND_CLASS_SECURITY] {}
[2020-02-08T11:32:27.668Z] Node[73]: [COMMAND_CLASS_SECURITY] [SECURITY_NONCE_REPORT] {"type":"Buffer","data":[87,253,29,73,135,209,37,238]}
[2020-02-08T11:32:27.668Z] Node[73]: sendData to COMMAND_CLASS_SECURITY, params 0x8057fd1d4987d125ee
[2020-02-08T11:32:28.049Z] Node[73]: Received application command for COMMAND_CLASS_SECURITY, data: 0x40
[2020-02-08T11:32:28.049Z] Node[73]: [COMMAND_CLASS_SECURITY] {}
[2020-02-08T11:32:28.049Z] Node[73]: [COMMAND_CLASS_SECURITY] [SECURITY_NONCE_REPORT] {"type":"Buffer","data":[88,129,24,184,129,191,82,73]}
[2020-02-08T11:32:28.050Z] Node[73]: sendData to COMMAND_CLASS_SECURITY, params 0x80588118b881bf5249
[2020-02-08T11:32:29.114Z] Node[73]: Received application command for COMMAND_CLASS_SECURITY, data: 0x81ded0c9efb28b11723756e1f2557b7b79d8c0cded1b
[2020-02-08T11:32:29.115Z] Node[73]: [COMMAND_CLASS_SECURITY] {"Initialization Vector byte":{"type":"Buffer","data":[222,208,201,239,178,139,17,114]},"Properties1 (Raw)":{"type":"Buffer","data":[55]},"Properties1":{"Sequence Counter":7,"Sequenced":true,"Second Frame":true},"Command byte":{"type":"Buffer","data":[86,225,242]},"Receivers nonce Identifier (Raw)":{"type":"Buffer","data":[85]},"Receivers nonce Identifier":85,"Message Authentication Code byte":{"type":"Buffer","data":[123,123,121,216,192,205,237,27]}}
[2020-02-08T11:32:29.128Z] Node[73]: Decapsulated frame from COMMAND_CLASS_SECURITY to COMMAND_CLASS_BARRIER_OPERATOR, data 0x03fc
[2020-02-08T11:32:29.129Z] Node[73]: [COMMAND_CLASS_BARRIER_OPERATOR] {"State (Raw)":{"type":"Buffer","data":[252]},"State":"Closing"}
[2020-02-08T11:32:29.307Z] Node[73]: [COMMAND_CLASS_BARRIER_OPERATOR] [BARRIER_OPERATOR_SET] {"type":"Buffer","data":[255]}
[2020-02-08T11:32:29.307Z] Node[73]: sendData to COMMAND_CLASS_BARRIER_OPERATOR, params 0x01ff
[2020-02-08T11:32:29.307Z] Node[73]: [COMMAND_CLASS_SECURITY] [SECURITY_NONCE_GET] {"type":"Buffer","data":[]}
[2020-02-08T11:32:29.308Z] Node[73]: sendData to COMMAND_CLASS_SECURITY, params 0x40
[2020-02-08T11:32:29.524Z] Node[73]: Received application command for COMMAND_CLASS_SECURITY, data: 0x807fc807e1b54676a3
[2020-02-08T11:32:29.524Z] Node[73]: [COMMAND_CLASS_SECURITY] {"Nonce byte":{"type":"Buffer","data":[127,200,7,225,181,70,118,163]}}
[2020-02-08T11:32:29.526Z] Node[73]: [COMMAND_CLASS_SECURITY] [SECURITY_MESSAGE_ENCAPSULATION] {"type":"Buffer","data":[62,153,31,243,220,1,60,197,48,63,94,140,127,209,170,59,195,30,185,115,109]}
[2020-02-08T11:32:29.526Z] Node[73]: sendData to COMMAND_CLASS_SECURITY, params 0x813e991ff3dc013cc5303f5e8c7fd1aa3bc31eb9736d
[2020-02-08T11:32:30.215Z] Node[73]: Received application command for COMMAND_CLASS_SECURITY, data: 0x40
[2020-02-08T11:32:30.215Z] Node[73]: [COMMAND_CLASS_SECURITY] {}
[2020-02-08T11:32:30.216Z] Node[73]: [COMMAND_CLASS_SECURITY] [SECURITY_NONCE_REPORT] {"type":"Buffer","data":[89,212,114,48,208,124,249,126]}
[2020-02-08T11:32:30.216Z] Node[73]: sendData to COMMAND_CLASS_SECURITY, params 0x8059d47230d07cf97e
[2020-02-08T11:32:30.837Z] Node[73]: Received application command for COMMAND_CLASS_SECURITY, data: 0x40
[2020-02-08T11:32:30.837Z] Node[73]: [COMMAND_CLASS_SECURITY] {}
[2020-02-08T11:32:30.837Z] Node[73]: [COMMAND_CLASS_SECURITY] [SECURITY_NONCE_REPORT] {"type":"Buffer","data":[90,52,216,37,155,98,54,254]}
[2020-02-08T11:32:30.837Z] Node[73]: sendData to COMMAND_CLASS_SECURITY, params 0x805a34d8259b6236fe
[2020-02-08T11:32:31.284Z] Node[73]: Received application command for COMMAND_CLASS_SECURITY, data: 0x8148b46f93e6b8e8dcada222fc5a63d193a5bbac1f9a
[2020-02-08T11:32:31.285Z] Node[73]: [COMMAND_CLASS_SECURITY] {"Initialization Vector byte":{"type":"Buffer","data":[72,180,111,147,230,184,232,220]},"Properties1 (Raw)":{"type":"Buffer","data":[173]},"Properties1":{"Sequence Counter":13,"Sequenced":false,"Second Frame":true},"Command byte":{"type":"Buffer","data":[162,34,252]},"Receivers nonce Identifier (Raw)":{"type":"Buffer","data":[90]},"Receivers nonce Identifier":90,"Message Authentication Code byte":{"type":"Buffer","data":[99,209,147,165,187,172,31,154]}}
[2020-02-08T11:32:31.296Z] Node[73]: Decapsulated frame from COMMAND_CLASS_SECURITY to COMMAND_CLASS_BARRIER_OPERATOR, data 0x03fd
[2020-02-08T11:32:31.296Z] Node[73]: [COMMAND_CLASS_BARRIER_OPERATOR] {"State (Raw)":{"type":"Buffer","data":[253]},"State":"Stopped"}

[supersonic]

Have you found a solution, or are you still experiencing this issue?

[Osorkon]

Still present!

[johber]

I also have exactly the same problem.

[johber]

someone who solved this?

[Ragnar_Hoe1]

I have the same problem.
Problem solved with the Aeotec update v2.2.3

[derhelle]

Hi,

did you inlcude the Door after the new Version came?
I have still the same problem.

regards Helle

[Mimomaj]

I also still have the same problem.

[Macca]

I also still have the same problem. Has anyone tested Aeotecs 3.0.0 test version yet?

[Garmroth]

Anyone looked more into this? I still have issues. Closes 10 cm only. I can see that in the logs, it sende multiple open/close commands. Does it look the same for you guys?

EDIT: Don’t know if it’s an issue but I added the controller as unsecure (fibaro walli dimmer) and it works flawlessly.

EDIT: Unsecure didn’t help. Still failing to close. I opened a ticket at aeotec support and they told they saw homey sending “close” command and immediately following up with an “open” command, resulting in stopping the door from closing. Still waiting for their answer. Wonder what causes this

[Mimomaj]

Hey @Garmroth have you received any reply on this please?

[Daniel_Innsto]

Same problem… anyone found something?

[Macca]

Hi - I’ve had this issue as well but today with some help from Brad at Aeotec support, have found a workaround. It’s based on an old fix posted a while back from @TedTolboom.

Cannot include Aeotec Garage Door Opener

For reference, I have the same controller, and it workes for me. [Selection_991] Should not matter to much, but I run a modified version of v1.6.5 of the app, since the control of the garage door is inverted (reports open when closed and vice versa). Worked before with older version, even though the door status was wrong. The hole implementation of the Aeotec garage door controller needs rework. It’s not just the issue I mentioned above. The mobile card is not built in a good way, where the …

Use the updated CLI method found here:

[HOW TO] CLI install method

Homey Pro only!!! It does not work this way with Homey (cloud), it only supports CLI run which is there only for development purposes. Installing Node.js Check Node.js version on Homey: Homey App: Settings - General - About - Node.js version Download Node.js (use Homey’s version or higher) from https://nodejs.org/ and install it on your computer. Download the app you want to install from GitHub Go to the repository on GitHub (the correct link for the app you want to install is at the bo…

Then I downloaded this app and installed it using the CLI method above:

GitHub - kusanghi/homey.aeotec: Aeotec + Homey Athom

Once installed, you will have two “AEOTEC” apps on your homey app. I removed the garage controller from the original Homey AEOTEC app, and then re-added it on the “kentaclub” app via the CLI method.

Finally I have a garage door that knows if it’s open or not and working fine on Barrier CC! I have a remote button, which I tested with the garage reporting correctly as it should have in the first time.

Does require a little bit of terminal work on a Mac, but not too tricky, even for a first timer like me.

AEOTEC - unsure why you can’t get this right on your app.