Hi All, I wasn’t been able to download my invoice for the subscription for the Homey Cloud Backup, because I need an acces code that is included in the mail i should have received? I double checked my inbox, spambox etc… but no mail with any code to unlock this. See below: Knipsel|616x457 What’…

That’s a question only Athom can answer. And Athom is not monitoring those forum. At least that’s what they say. I would send an email to Athom support.

Hi Danone, Thanks for responding. My first try to get an answer was through this forum. Next try would be an email to athom indeed. Do you happen to know what emailaddress to use? Is it just support@athom.com or info@athom.com ? Thanks in advance, Pauluz^

[image] Welcome to the forum! Announcements Hi! Welcome to our Forum, we’re glad you found us! On this Forum you can discuss everything regarding Homey and Athom. This forum is for everyone, independent of your knowledge and experience with our products. I thought it wou…

Acces code to download the invoice cloud backup

Questions & Help

PetervdK February 27, 2020, 5:44am 4

Topic		Replies	Views
Homey Pro Backups (voorheen Homey+) abonnement Vragen & hulp	49	4511	April 10, 2020
Backups on the way? Questions & Help	29	1842	December 22, 2019
Homey Cloud Backup - (part of Homey Pro Backups subscription) Ideas & Suggestions	131	9988	October 12, 2025
Athom Cloud APIs Postman collections Developers	0	71	March 20, 2026
How to contact Homey staff Off-Topic	20	3871	November 29, 2022

Acces code to download the invoice cloud backup

Related topics