Withings Sleep Issues

Apps
62

Same thing today again. Sooo annoying … :enraged_face:

63

Hello,

I got a Withings Sleep Analiser. In the App It is connected with Samsung Healt and Healt Connect. So this data is displayed in the Withings Dashboard.

Now i Connected my Withings User on Homey. and in the Homey App all data is missing.

Can someone help me please ?

64

Normally it shoud work. Mine and the data of my wife work flawlessly. I would suggest to delete the Withings-App on Homey an reinstall. After that you have to configure the app before you can use it. There you have to allow Homey to fetch your data of Withings. Afterwards you can install a new device Withing user. This should communicate with your sleep analyzer. It shows me when I went to bed or when I get off the bed in the timeline. Steps from my Galaxy Watch 6 which is connected to Withings are not shown in Homey though.

65

I assume you are using the Withings admin account to read the data. If not, try this first.

The app seems to be a bit unstable and I need to reboot it from time to time.

I’d recommend creating a flow that forces reading data from Withings like this:

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66

I experience quite significant lags between withings sleep analyses trigger and its registration in homey (in all ways I try to use: directly from withings app, via ifttt with ifttt app, via ifttt with webhook)… this makes couple of my flows unusable, do you have any possible fix for that?

TIA

67

So it’s both IFTTT and the Homey app? The readings are probably delayed by the server in that case (or the app uses polling, which means that it only checks every few minutes)

68

This has been working properly (just instant status change) till around z week ago… I suspect either server issue on Withings side or homey webhook server… but I have not found any reasonable fix …

69

If IFTTT has the same issue like you mentioned, then the issue is probably on the Withings server. Maybe you should contact their support team, since both Homey and IFTTT are official integrations?

70

Possibly… I am trying to get things right on my side first, in last instance -.> their support as I think this would be the very low priority for them… I have actually measured the lag today → 2:30 min…

71

Hello, I now have the same problem. Bed sensors are not working.

Is there a sollution ?

Greetings Ronald

72

@Ronald_Bok Try reboot the app first. Then verify it’s the familiy administratos account you connect (if it’s the case).

And just as out of interest - the Withings App shows your sleep ananlyser as connected, right?