When criticism is treated as disruption, a community stops being a community

I sure can, it wasn’t that hard to find:

Matter devices are unavailable - #182 by Doekse
Since I can’t see your history with Support, I would suggest creating a diagnostic report and sharing it with my colleagues there.
Matter devices are unavailable - #220 by Doekse
As mentioned before, please create a diagnostic report and share this with my colleagues from support.
Matter devices are unavailable - #227 by Doekse
Again, the only way I can really help here is with a diagnostic report. Without that, my hands are tied.
Matter devices are unavailable - #275 by Doekse
At the moment, I don’t have any diagnostics or other information that would allow me to determine what’s happening on your Homey or identify the underlying cause.