The new Homey Pro — Ask Me Anything

Q: Can you elaborate on the manual and local back-ups? If the usb-port is already in use by the ethernet accessory for example, how to connect then? Or do you need to use WiFi temporary?


the picture in the demo showed that…
Plug your Homey in your USB port of your PC, press the button on the bottom of the homey (to enter i think mtp mode) and use the build-in webinterface to connect and create a backup and store it on your PC

How it was mentioned it is not possible to create local backups as a schedule, only manually by hooking it directly to your PC.

I understand that, but that won’t work when the usb dongle is connected. :slight_smile: That’s why. Maybe, just simply take that out (without issues) but they’ll explain that.

Q: any way we can get back the custom led ring as we’re used to on our earlier Homey’s?

Q: can you help understand why older SDK’s are not supported anymore? I would love to have some kind of backwards compatibility feature for all those “legacy/ left behind” apps that lost their support from the developer but are adding a lot of value still to the platform? This way the community driven development is less impacted.


sure this works, you unplug homey and plug only the usb into homey and PC, now you connect directly to homey, no network needed.
Your PC will see homey as a drive, you can download the file manually to your PC…

As explained it is not an automatic backup system but a ‘emergency’ backup.

I agree this is not a nice way to do it, but i think the only way because you need to connect it directly. (your PC suplies the power and connection to homey in that case).

Q: is it possible to use/connect an USB-C hub (and connect devices to it)?


Q : does the new zwave ship is a zwave long range one ?

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But that means that Homey has no connection in the meantime and cannot control or access (WiFi/Cloud) devices. Anyway, let’s hear what they say about it.

If the backup would take an hour sure I would understand your question, but you need to remove the power twice anyway to connect the USB connection to your PC, even with the ethernet adapter connected you will still have a usb connection that you would need to connect to your laptop.
And it probably is in a special mode then anyway, without Homey being fully active.

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That’s correct. When Homey Pro is connected to USB to a PC and you pressed the pinhole, it’s in a special mode to read & write the entire flash storage. It does not start the regular Homey software such as apps etc.


Ah, now I get it. Since the usb serves for power at the same time. Forgot about that for a second. So, it’s more of a once in a while full back-up, which makes Homey unavailable for other tasks during the back-up. Thanks Emile and Caseda.

You charged 25€ for the advanced flows and now you are giving it for free with the new device.
If I would have known, I could have waited a few months and get it for free when buying your newer model…

+1 for migration from your old hub to the new one. I hate to reconnect all my zwave devices, some older ones just don’t pair that easily. I spent 3 full days moving zwave devices to Homey, I don’t want to lose those days again…

+1 for an integrated speaker. They cannot cost that much anymore these days?
Can I use a hammer on the old Homey 2019 model and reuse the speaker on the new one? :smile:


Hi Emile,

Q: I’ve a question about the new Zigbee chip. What is the maximum of zigbee devices and still have a stable network?


Is there a way that Athom can take over abandoned apps? Or develop a new app with the same functionality if they are considered important, or let others do so?
I understand this is a sensitive question perhaps, but a lot of users might trust in these apps.

Since there are a lot of apps still on SDK 2 and Homey Pro 2023 doesn’t support that, very much abandoned (older) apps will stop working. Amongst these some very commonly used apps (thinking of MQTT i.e.) and this could hold back users from upgrading/buying a new Homey Pro 2023.


Will the new Homey Pro 2023 support a dashboard as leaked in the Advanced Flows keynote?

I know Athom isn’t usually very open about new functionality, but since it was leaked then and there (I can hardly believe that it was not intentionally): can an update be given on dashboard functionality?


Will Athom allow (and help) taking over an app from a developer that is no longer active?


Q: Does the new Zigbee chip support firmware updates via OTA (if the devices support this feature)?

Q: Does the new Z-Wave chip support firmware updates via OTA (if the devices support this feature)?

Q: Does the new Z-Wave chip support NWI?


18 posts were split to a new topic: Homey Pro (Early 2023) missing Speech - Speech Alternatives

Please make it possible to use the Homey Pro 2019 as a satellite. This to make this old Homey not a useless piece off junk :frowning:


Quote from the Developer Update e-mail:

Q: How will information from env.json be protected?