Subject: Frient Keypad KEPZB-110 (HW 2.0.1) cannot join Zigbee network on Homey Pro 13.3.0

Apps
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1

Hello,

I am having trouble pairing a Frient Intelligent Keypad (KEPZB-110, HW 2.0.1) with my Homey Pro.

Environment

  • Homey Pro (firmware 13.3.0)
  • Frient app version 2.7.2
  • Zigbee network is working correctly
  • Zigbee channel: 25

What I have tested

  • Tried with two different brand-new KEPZB-110 units (Amazon replacement).
  • Other Zigbee devices pair immediately (for example Aqara devices).
  • Homey enters Zigbee inclusion mode correctly (ADD_NODE is shown in Developer Tools).
  • The keypad never appears as a new Zigbee node.
  • The keypad IEEE starts with 0015BC00.
  • I tried both the official Frient app and the community “Frient Keypad Code Reader” app.
  • I also tried generic Zigbee inclusion.
  • I restarted Homey several times.
  • I placed the keypad within 30 cm of the Homey Pro.
  • I tried removing and reinserting the batteries.
  • I tried pressing the tamper button once, multiple times, and holding it for 15-20 seconds.

Keypad behavior

  • The center LED flashes yellow/orange approximately once per second.
  • The flashing never becomes rapid.
  • The behavior is identical on both units.
  • No sound or beeps are produced when inserting batteries.
  • Pressing and holding the tamper button stops the flashing while pressed, but the same slow flashing resumes when released.

Developer Tools

Homey Zigbee controller is operational and other Zigbee devices work normally.

Example controller state:



channel: 25
currentCommand: ADD_NODE
IEEEAddress: 8c:73:da:ff:fe:a3:61:b1

However, no new Zigbee node ever appears when the keypad is powered on or reset.

Question

Is there a specific pairing/reset procedure for the KEPZB-110 HW 2.0.1 that differs from the documentation?

Should the keypad produce a beep or switch to a rapidly flashing LED during pairing mode?

Any help would be greatly appreciated.

Thank you.

2

Not sure, but are your referring to the ‘menu button’ inside the device as indicated by the instruction in step 6?

IMG_2770
IMG_27701506×1099 122 KB

What if you place the device further away from Homey but closer to another mains powered Zigbee router device in your Zigbee network?

3

Yes, the button I pressed is the one indicated in the image.

Regarding trying on another zigbee router I can’t try it since I don’t have one.

The issue is that it seems that it has to be put in pairing mode with a quick blink and I can’t put it.

4

The manual only indicates that you should see a yellow blinking LED. Not sure whether the LED has different blinking speeds. Where do you see that info?

Since you don’t have any other Zigbee-router devices: how many Zigbee devices are currently connected to your Homey Pro and which model do you have? I believe there is a limit to the number of available slots for direct connections to the Homey Pro, so not via another Zigbee-router device (for the newer Homey Pro’s that seems to be 32 devices).

5

I have seen it in a video on the device’s own front page.

I currently have 14 zigbee devices connected, in fact yesterday I tried to connect a new aqara device by zigbee and it worked without problem.

The homey model is that of 2026.

It’s very strange.

6

Thanks for clarifying. Then you are not likely running into the said Zigbee limitation.

Strange indeed that two of the same devices show the same behavior with Homey.

Hope someone else is able to help you further.