Rollershutters no longer operational in google assistant

Questions & Help
1

Since recently, some of my roller shutters are no longer operated from within Google home .

Upto 2 weeks ago: Hey google, put all shutters to 50% → 5 shutters start moving
Now: Hey google, put all shutters to 50% → 1 moves (FGR-222), 4 do not (FGR_223)

Bug Report – Fibaro Roller Shutter 3 devices are no longer controllable in Google H ome

Environment

  • Homey Pro (Early 2023)
  • Homey firmware: 13.3.0
  • Fibaro app: 3.8.7
  • Google Home
  • Google Nest Mini
  • Google Nest Audio
  • Google Gemini enabled on Android p hone

Devices

Working

  • 1 × Fibaro Roller Shutter 2 (FGR-222)

Not working

  • 4 × Fibaro Roller Shutter 3 (FGR-223)

All devices are configured as Sunshade in Homey and have been successfully calibr ated.

Descr iption

All Roller Shutters work perfectly in Homey.

After synchronizing with Goog le Home:

  • All devices are imported.
  • In Google Home All devices; have device typ e Blinds.
  • In Google Home All devices; Manufacturer is shown as Homey.
  • In Google Home All devices; Connected via Homey.

However:

  • The FGR-222 opens a control screen in Google Home with Up and Down buttons and is fully c ontrollable.
  • The FGR-223 devices open only the information page. There are no Up/Down buttons and no pos ition slider.
  • Voice control no longer works for the FGR-223 devices from:
    • Google Home app
    • Google Nest Mini
    • Google Nest Audio

Expected behaviour

All Roller Shutter devices should expose the same controls in Google Home and should be control lable by voice.

Actual behaviour

Only the FGR-222 is treated as a co ntrollable blind.

The FGR-223 devices are recognised as blinds but Google Home does not ex pose any controls.

Troubleshooting already performed

  • Updated Homey to firmware 13.3.0.
  • Updated Fibaro app to 3.8.7.
  • Removed Homey integratio n from Google Home.
  • Linked Homey again.
  • Executed “Sync my devices”.
  • Enabled Google synch ronization in Homey.
  • Waited for synchro nization to complete.
  • Verified all Roller Shutter 3 d evices are calibrated.
  • Verified all Roller Shutter 2 and Roller Shutter 3 devices are configured as Sunshade.
  • Verified all devices work correctly inside Homey.
  • Verified Google Home identifi es all devices as Blinds.

None of these st eps changed the behaviour.

D ev eloper T o ols obser vations

FGR-222

Driver:

  • com.fibaro:FGR-222

Capabilities include:

  • dim
  • windowcoverings_state

FGR-223

Driver:

  • com.fibaro:FGR-223

Capabilities include:

  • dim
  • measure_power
  • meter_power

The FGR-223 does not expose windowcoveri ngs_state, unlike the FGR-222.

I do not know whether this difference is intentional, but it appears to correlate with Google Home exposing controls for the FGR-222 while not exp os in g controls for the FGR-223 .

Additional observations

This exact setup worked correctly in Google Home in the past. (Hey google, put all blinds to 50% worked for all, now only for my 1 FGR-222 device)

The problem appeared after the r ecent Google Home / Gemini changes.

The FGR-223 devices are still fully controllable from Homey itself, so the issue only af fe c ts the Goo gle Home integration.

Question

Could you verify whether the Google Home integration is exporting the FGR-223 with the correct Google device traits and capabilities?

Since the FGR-222 and FGR-223 behave differently in Google Home despite both being configured as window coverings in Homey, this may indicate a regression in the Google Home export or a compatibility issu e wi th the current Google Home platform.

2

I think you should report that to Athom, since they are the developer of the Fibaro app

3

Have you tried it yourself. I have been there. I keep getting forwarded to this forum.

They start looking like KPN and Microsoft

I have no idea where to actually contact them.

Even an email to supprort@… Gave me a reply. This is not the correct way to start a topic. Your issue is not being handled this way.

4

If you can’t create a support ticket, you just need to select “My Homey isn’t listed” at their support page and then you can create a ticket

5

That was a great tip! Thanks

6

As expected Athom just says. Not our problem, go fetch with Google.
I even pointed them to a possible solution, but hey, why make an effort to fix it from your side if your could also lay it with someone else.

7

Well, it’s an issue in their Fibaro app. The dim capability shouldn’t be used for this, they should use windowcoverings_set. Dim is only for lights.

So you should just create another ticket​:wink: