Ring Security - Extend Heimdall with Ring Security products

Hi @Chris_nl @Anders_Gregow,

That’s an interesting observation Anders. @Chris_nl you don’t have to set up your test Homey for this, just disable the Integrate with Heimdall setting in the devices Advanced Settings and see if the performance of the Keypad is better.

While the communication from the Ring Security app to Heimdall is over an internal API, Heimdall sends out system wide events on many actions, which are available to any app. The Ring Security app listens to these events and on every event evaluates if it has to do something with it against the Integrate with Heimdall setting. (Same goes for sending the entered keys over the API to Heimdall.)

On any occasion the app has to do something with the received information it will send a Z-Wave command to the device. From setting the Surveillance Mode and Lighting up any of the Alarm Buttons to enabling the Sirene, so if the Keypad is suffering from problems on or after receiving commands it’s logical this is noticed when the Integrate with Heimdall setting is enabled.

I will have to look into this, so I have no solution for you right now. I’m not experiencing this myself so it’s a bit hard to troubleshoot.

(Mind you, if you’re reading along and are using Homey Pro Early 2023: Many users of the current Homey Pro Early 2023 firmware 10.0.0-rc.133 are experiencing problems with their Z-Wave networks, please see: Homey pro 2023 - zwave to much traffic error? )

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