Recently I bought an Avatte 2ch Zigbee device at bol.com (link: Avatto Zigbee Dimmer module - Universeel - Vloeiend dimmen - Kleinste in de markt -... | bol ). According to the site, it is Tuya compatible, Homey is even mentioned as a compatible gateway. However, when I want to connect it to Homey, …

[image] Jos_Balster: Anyone has any idea? Are you using the test version of the Tuya app? [image] Tuya Zigbee Control your white label Zigbee devices made by Tuya

Unfortunately that did not fix it. Still getting the same message that the device is not supported (see below screenshot). I tried several versions (1 gang/2gang, with / without metering), all with the same results. Does anyone have an idea? [image]

[image] Jos_Balster: Does anyone have an idea? It means Homey doesn’t support the device.

Apparantly it does not. But since the bol.com website mentiones that homey is supported, I am wondering if anyone else still was able to get the device working. [image]

The Bol shop did not check facts, and made an assumption imho: “Homey has a Tuya Zigbee app, so this device works with Homey”. It might work when you add a Tuya zigbee bridge, and use the Tuya Cloud community app. It’s a bit silly though, because it’s a zigbee-over-internet solution Reality: it w…

Thanks @Peter_Kawa and @robertklep for your answers. I have requested for support but I am realistic on whether this will get any response. Let see. Thanks for your help.

How come you don’t think it won’t get a response? It can take a while though. And who/where did you request for support? Don’t see your switch listed: [1000038327]

Any update on this topic, managed to get the device added in Homey? Did order a similar device, so will try myself later this week as well. I do see that zigbee2mqtt does have the device listed (docs Last Updated: 1/8/26, 8:56 PM) AVATTO ZDMS16-2 control via MQTT | Zigbee2MQTT And in addition Hom…

[image] rvanlaak: “new official supported Tuya app” Annoyingly, it doesn’t state that the app is only for Tuya WiFi devices.

Problems connecting Avatto Zigbee dimmer

Devices

Jos_Balster December 1, 2024, 10:36am 3

I do have the app installed on the Homey but using an older version. I will update the app to the latest version 0.2.73 and try again.

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Problems connecting Avatto Zigbee dimmer

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