I recently added a family member. After registration by the family member the Homey account displayed a specific avatar picture of the family member without consent allowing Homey to use that avatar picture. This is not compliant with legislation. It is also unclear where Homey retrieved that avatar…

This is a community forum, if you want to contact Athom send an e-mail to support@athom.com That said, I’m fairly certain that Homey uses avatars from gravatar.com

Before you do also make sure they definitely didn’t accidentally tap “allow” and weren’t paying attention at the time… With modern Android and IOS i would be quite surprised that would be possible. Especially with Android ., If you want to scratch your ass it has to ask you is it ok… lol

Gravatar is not active and does not contain the specific picture. Neither has there been a ‘allow to use’ question. What else are they doing without telling us is what worries me. The privacy policy states that they use your email address for your account. Not that they search the internet for other…

It’s still very surprising. What phone OS do they use. Is it the current version of it ?

[image] edumos: After registration by the family member the Homey account displayed a specific avatar picture of the family member without consent allowing Homey to use that avatar picture can you tell us where the picture of the family member came from? I just tried inviting a new family m…

I didn’t have this experience. Installed sept 2020 and played with accounts this spring. As I recently wanted a photo avatar, it could only be achieved by using accounts.athom.com . Android app permissions: [Screenshot_20211016-192539_Google Play Store] Athom privacy policy https://legal.atho…

Latest Android version. No image was provided by the user nor was it requested from the user. I’m a mobile software engineer so I know my way around mobile OS’s. Furthermore the specific image is not associated with the Google account used on the Android device. Removing the image is not possible c…

“If you choose to do so”! The user has not chosen to do so. It was fetched from some source without the users consent.

[image] edumos: It was fetched from some source Can you share the source you expect it to come from so we can verify?

The family member suspects Wordpress but the Gravatar account is deactivated long time ago. The image has been used in the past but is currently no longer is use. So this whole thing becomes even more questionable. I requested Athom to elaborate on this privacy issue.

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edumos October 17, 2021, 9:01am 12

The account was registered yesterday with a none Gmail email address.

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