Namron Zigbee Thermostats (Could not get the device by id)

[Dario_M]

Hi,
I successfully added 5 devices (namron thermostat) but when I tap on any of them I get this message Could not get the device by id. I’m a new beginner with Homey

Any solution to the problem? Hopefully someone can help me

Thank you

[Peter_Kawa]

Hi Dario,

Welcome.
You can find support links at the homey.app store Namron app page.
It leads you to Github issue tracker. You can look in the solved issues for a solution, or create a new issue to report your problems

[Dario_M]

Hi Peter,

Another user had the same issue after the latest update of the Namron app, using a test version of it solved the problem (Gihub issue tracker page). Works as it should now!

Thank you!!