My Homey is setup for Auto updates. I noted for the first time I have an Update Dialog (within Updates) to version 10.3.4. There is a Download & Install initiate area at the bottom. I have tried both on my WebUi (Win11) and my iOS app to update. In each case I get a response that its downloading and the Homey will restart once competed. I come back about 10 minutes later either in the same state or back at the starting point to initiate the process. Anyone having similar issues? I could not find any references to this anomality.
I have the exact same issue 
Tried contacting support but no response…
I’m also not able to install apps. It just times out. Are you able to install apps?
Any suggestions for fix welcome 
I have contacted support as well via their link. Have received a response yet…
i also have contacted support via a different ticket about failures trying to download apps. Includes timeout, can’t find server among a few other. Have received a response which are mostly questions at this time. Periodically I am successful at downloading an app.
At first when i Bought the home pro the “OTA” update worked a couple of times, when i got to 10.2 something it stoped working for me. So i kept updating with usb on a computer on every update. And now the 10.3.4 finally worked again, but with some hassle with restarting etc.
I use dual network both ethernet and wifi so think that has been the issue for me, read some where there where a improvement for this. But i dont expect it to work either, so for now i will be “Will it work this time?”. 
What if you do not use dual network?
When you are on the homey app on your phone; is there a difference between local network or throught the cloud?
And probably not a solution but: Port Forwarding is now live | Homey News is giving an alternative way to reach homey from the outside
edit 1: can you ping your homey?
I successfully updated using chrome today 
Still not able to install apps though 
