Ikea app cant add devices, error with exclamation mark

Apps
1

Since a few weeks i cant add Ikea devices.
See added image.

Reinstallation of the Ikea app or a hard reboot does not solve the problem. Has anyone else had this problem?

20190730_100923
20190730_100923.jpg1080×1692 290 KB

2

what firmware version are you on ??

3

Thanks for your reaction.

I’m on 2.4.1. Had the problem already since 2.3.0.

(Hardware is a Early 2019 Homey)

4

Try updating to 2.5.0
And check if your homey app is up to date

5

Updated to 2.5.0.
App is now up to date (actually bit ashamed I didnt check that before, thanks)…

Anyhow, same problem, even after reboot.

Thanks in advance.

6

2.5.0 has a new way of ‘starting’ Zigbee . it can take up to 20 minutes until Zigbee is completely fired up… Can you check after ±30 min if the issue is still there??

7

Waited for 25 minutes and the problem seemes to be solved!

Thanks so much for the help! Made my day!

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