Homey Pro order to the UK - being charged import duty

Thanks for all your reply’s

I’ve received confirmation from Athom that they cover these costs. I have now paid Ups and awaiting a refund from the Athom team
Would just suggest that this information is provided at the time of placing the order

Just waiting now for UPS to attempt a second delivery. They tried earlier and had the box in their hands but could it hand it over as their payment system was down :rage:
Thanks again for your help and comments