That’s not very nice.
I’m sorry but that person is trying yo help you out in his own time. For you.
It wasn’t directed at him, merely highlighting that it was a waste of my time to check something that I already knew was fine.
I understand your frustration.
I am not saying that all power adapters go bad.
The reason I mentioned it because I saw other users having Zigbee issues due to the power adapter.
Also, I personally have an occasional under-voltage situation on my HP2023 with the revised power adapter (I use it in combination with the ethernet adapter), so I know it can actually happen.
Hence my suggestion to try another adapter.
If this is a continuous issue then I would definitely report it to Athom via Support | Homey.
I seem to have largely resolved my Thread connectivity issues, at least for now, through the following actions:
- Prevent Homey from connecting to Wifi by blocking its IP in router settings (50-70% improvement)
- Place Homey as far away from the router as possible (90% improvement)
This naturally bears no logic but it seems that Homey at any given time needs to have a connection issue with at least one Thread device. Adding more Eve Energy outlets has therefore reduced the probability of an important Thread device (Eve MotionBlinds in my case) being affected - an outlet retains its state (powered on/off) when experiencing a connection issue.
I had the same issue of randomly dropped Thread devices with Homey 2023 Pro. They would eventually reconnect. All devices were commissioned directly to Homey. Spent quite some time with Athom support. Did a lot of re-pairing, removing HomePod mini and the HA Thread antenna, but these didn’t work. Eventually did a deep dive with Gemini.
It suggested locking the master 2.4 GHz channel of my Asus ZenAX router to Channel 1. The frequency is apparently close to Thread as is mentioned in this thread. It walked me through it and this solved the problem. Thread devices are quite stable now. Woohoo! Hope this info helps someone too.
I solved my issues with Matter and Thread by reconfiguring my Router to support IPv6 with local ranges. Also Thread devices claim an ip address from this range. I’m using a Unify cloud gateway and had to reconfigure some other settings too. For example: the multicast-to-unicast translation has to be disabled for mDNS to work properly.
Another helpful setting ist to take care the thread channel is out of range of WiFi and Zigbee-Channel. All of them are using 2.4GHz! I found this image, which helps to finde the best channels (sorry, descriptions are in German language):
And this community entry in the Aqara forum helps a lot to understand Matter and Thread:
This YouTube video explain how to fix the unify network to support Matter and Thread without issues:
Hope that helps you too 
This looks cool, thanks for the heads up
Big up Shane for tackling something no other smart home youtuber has bothered to do, just endless sponsored ads
