Homey offline in app (need to press reconnect many times before i get connection)

Questions & Help
1

Hi,

I´ve had this problem for a while now, In the app it says Homey is offline, but if you press re-connect eventually you get connected…

I have 1 homey at work and 1 at home and its the same with both…

This never happend before? It starts to get really annoying, anyone with a solution?

Best regards/Joel

2

Do you have more information ??
Firmware on homey, App op phone?
Did you try a PtP (pull the plug on homey) and wait 10 min before replugging

3

Pics deleted by Moderator.

4

Sometimes it works directly but most of the times lately it says it’s offline and then after many retrying it works to connect…

5

Did someone tell u alr it’s not very handy to post cloudID’s on the forums?

1 Like
6

Oops… Didn’t know that😁