Hi, Since a couple of days my Homey is offline. The led ring is normal spectrum. When i take off the power, its turning white, and after that its breathing red. A minute later its starting again with the spectrum. But i still cannot open my Homey. So i though maybe is this the issue with the power…

I have reset on the PC right now, and make another backup from it. Just restored it and i think it will work again with the new adapter. Thanks for help. With the old adapter it crashed again.

Homey 2023 ? The reset pin is slightly lower, you need longer tool… But this is the reset pin so I hope you have backups. Which RC version were you on?

And did you use the original or a longer USB cable? Longer cable = nono [image] Pro early 2023 wifi uitschakelen aangezien Homey niet in de buurt van een stopcontact staat had ik er een langere USB kabel tussen gezet dus de kabel van de adapter naar Homey zelf vandaar

I did and still do use a longer cable with no problems only I don’t use the original powerplug because of the undervoltage issue

Long(er) cable can cause voltage drops, when it works for you, you’re lucky🤗

[image] Jesper_domotica: So i was reading on the internet that i need to reset it. Where did you read what?

Can Homey Pro 2023 be hooked to for example a 5.2V 3A power adapter from apple that also has other voltages? Can the device choose it’s prefered voltage?

[image] flaviuvlaicu: 5.2V 3A power adapter from apple 5.2V is the exact value Homey Pro 2023 needs. Not less, not more. When it’s a multi-voltage adapter, first make sure the output voltage really is 5.2V before connecting it with Homey. 3A is more than sufficient, 2A is the minimum advised…

Homey offline/crashed? Power adapter issue?

Devices

Peter_Kawa April 29, 2023, 12:04pm 3

And did you use the original or a longer USB cable?

Longer cable = nono

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Homey offline/crashed? Power adapter issue?

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