Homey frequently restarting

[Arjan_Neet]

Since a few days my homey frequently sends a push message that it has restarted, sometimes more than 20 times a day. I updated to version 8.0.3 but that did not help. I also saw that sometimes the led ring just suddenly starts flashing red. No idea what happens or why. Lot of times then nothing works anymore for a few minutes. Any help would be appreciated.

[Henrik_Johnsson]

First course of action is to replace the power supply, they’re known to degrade and cause random issues. Any USB supply with the same connector and at least the same Ampere rating should do.

[Dijker]

Please look here

@Rocodamelshekima

Known issue’s

• General Stability due to USB Power Supply
  Probably the second weakest link of Homey Pro is the USB Power supply delivered with the Homey. Although the relative number of issues could be low, many users have reported Homey restarting many times an hour and giving crinkling noises after months or years working fine. It could start with only restarting once a day. In all Cases that Homey does not keep running: Please lookup another USB Adapter with 5 Volt and at least 2 A (2000 mA), Homey doesn’t use 2000mA but the higher rated USB adapters are usually more stable. In case of doubt regarding inexplicable stability problems, often with unpredicted restarts, please replace the USB Adapter. If the original Adapter is defect create a support ticked at Athom .
  (No reason for using the Fast Charge, Quick Charge or Qi as Homey doesn’t use these provide power options)

[Arjan_Neet]

Thanks for the answers, just replaced with a 3A power supply, hope that will solve it, will watch today how it goes.

EDIT: So far so good, till now no more restarts since this morning…

[Arjan_Neet]

What’s the first?..

[Dijker]

@Arjan_Neet

the first?..

Something between a couch or chair and the mobile