Hi, any update from your engineer regarding my ZM16B with Model ID TS0601 and Manufacturer Name _TZE2841000000_3mzb0sdz? Thanks.
it can work now, kindly try to connect it.
Hi, I just tried again, but unfortunately it still does not work.
Homey still adds the ZM16B as an “Unknown Zigbee device”.
My device is still:
Model ID: TS0601
Manufacturer Name: _TZE2841000000_3mzb0sdz
Could you please check with your engineer again?
sure, let me feedback
Our technical team said that it is still under review. The Homey team has not approved it yet.
Hi @Zemismart_Official ,
Are you aware that your mobile app can no longer be installed on the newest Android version?
let me check with our Technical Team.
thanks for your feedback.
This issue occurs because the Android version on your phone is newer than the maximum Android version currently supported by the app.
We will update the app to support newer Android versions in a future update. Once the supported Android version is upgraded, the issue should be resolved.
